Gene Messer Toyota

Excellent service with great staff. Efficient and honest team who gets the work done. Staff seem to live their work environment. Efficient and honest team who gets the work done. Staff seem to live their work environment. More

After making an appt, leaving my car for four hours, picking it up and paying the bill, I realized by morning no work was done. Upon calling them they admitted they never got to my car. They also didn’t picking it up and paying the bill, I realized by morning no work was done. Upon calling them they admitted they never got to my car. They also didn’t replace the coolant cap which wasn’t on the requested work to be done. I was told to come in for a replacement cap. Upon arriving I learned none was in stock and I would need to return in 3 days. I called the dealership to find out what can be done and I was hung up on. After driving back to the dealership (now a third time)to speak with the manager and explaining the severity of my frustration due to needing to be back at the hospital with my son for his chemotherapy, I was told the $15 headlamp would be refunded. The lack of professionalism, integrity and compassion are disappointing at best. More

Kolby was very kind. He answered all of my questions and addressed the issue competently and efficiently. He answered all of my questions and addressed the issue competently and efficiently. More

Very helpful and friendly staff My car was done quickly All my questions were answered All my questions were answered More

We’ve purchased from this dealership 3 times. Every experience has been great! The service department is excellent and honest. The sales staff is very helpful even if they aren’t your specific sa Every experience has been great! The service department is excellent and honest. The sales staff is very helpful even if they aren’t your specific salesperson. The finance department is unbeatable, courteous, and honest. More

Adam Baugher and the service team are the best! Excellent customer service and quality of service! Excellent customer service and quality of service! More

Had an excellent experience with Jake. Thank you for getting us set up in our new Sequoia Thank you for getting us set up in our new Sequoia More

We had a recall repaired but did not check anything else, fluids, air pressure like the invoice said they did…. . Still had a tire at 23psi… why? fluids, air pressure like the invoice said they did…. . Still had a tire at 23psi… why? More

They didn't review with me what they had found wrong . Instead just sent unaware out the door with things that could have been fixed easily, lights, filters and the like. Instead just sent unaware out the door with things that could have been fixed easily, lights, filters and the like. More

Great service. Prompt, responsive and professional. Vehicle selection and inventory was ample. Negotiations and closing went quickly. Prompt, responsive and professional. Vehicle selection and inventory was ample. Negotiations and closing went quickly. More