Gene Messer Toyota

Great service every time we come for oil changes and service. People are always friendly and helpful. service. People are always friendly and helpful. More

I gave the dealer only 2 stars. The service advisor did not fulfill their promise to give us 4 free oil change within the 2-year warranty service for buying this brand new vehicle. The service advisor did not fulfill their promise to give us 4 free oil change within the 2-year warranty service for buying this brand new vehicle. We only got a total of 3 free oil change instead of 4. The service advisor did not reach out to us that and was not looking for the welfare or service satisfaction of the customer. This dealer needs to make it up for the customer by giving us at least 1 MORE FREE oil change that we deserved as promise. Other dealers are true to their promise. Not this one.. More

First of all, our service guy, Colby, wasn’t anywhere to be found when we needed help. We took our car in for an oil change, and it ended up needing new rear brake pads and rotors spun. We were told front b be found when we needed help. We took our car in for an oil change, and it ended up needing new rear brake pads and rotors spun. We were told front brakes were good. That turned into a 2-day task with my husband having to leave work to go get answers. He was told that they were trying to put aftermarket parts on that wouldn’t fit and that factory parts had to be ordered. If it wasn’t for the guy my husband talked to today (Brian maybe), the service dept would have ended up charging us for 4 sets of brake pads (their mistake trying to put aftermarket parts on my 4runner). The guy today did take care of that part of the bill, but that doesn’t change what had happened, nor does it fix the problem it still has. It’s still shaking when brakes are applied. So, I’m thinking the rear rotors weren’t actually the cause of the problem. More

Everyone is always so nice. I had quick service and didn’t have to wait too long. I had quick service and didn’t have to wait too long. More

Very fast service and always very accommodating and willing to do whatever it takes to keep the Tundra serviced. willing to do whatever it takes to keep the Tundra serviced. More

Out standing group of people there they helped me get the truck I wanted over the phone allowed me to get there after work and were very nice and helpful truck I wanted over the phone allowed me to get there after work and were very nice and helpful More

I’ve carried our car there several times and have always received a quality job.I will continue to have my service done there. received a quality job.I will continue to have my service done there. More

Very customer friendly. The sales person was very pleasant and knowledgeable about the vehicle we looked at. The sales person was very pleasant and knowledgeable about the vehicle we looked at. More

I am not pleased with my services at all. Things that were advised to me that were going to get replaced didn’t happen. Theses things were advised to me during the test drive would get fixed. Things that were advised to me that were going to get replaced didn’t happen. Theses things were advised to me during the test drive would get fixed. I will not recommend this place More

This was a much better experience than I have had previously. There were several service advisors and mine came over right away to check me in. He took detailed notes. When I came to pick my car up, previously. There were several service advisors and mine came over right away to check me in. He took detailed notes. When I came to pick my car up, someone came over immediately tp check me out. For the first time I felt like I had some worth to them as a customer. More