Gene Messer Toyota

The personal at GMasser Toyota are very helpful. They attend to the seeds of my vehicle in a promptly ways and keep me informed about my vehicle They attend to the seeds of my vehicle in a promptly ways and keep me informed about my vehicle More

Everyone was professional and friendly. They helped me through the buying process without issues. My salesman Easton was very helpful and a great guy. Would recommend anyone to go there for They helped me through the buying process without issues. My salesman Easton was very helpful and a great guy. Would recommend anyone to go there for their next vehicle. More

Setting up the appointment was easy and we in and out within 30 - 35 minutes within 30 - 35 minutes More

Very nice and clean place. Very nice and friendly people . Was happy they got me in fast and easy Very nice and friendly people . Was happy they got me in fast and easy More

Very disappointing experience with GM Toyota Lubbock. There’s no proper communication between the manager and agents and I guess they really do care for you if you have a high amount of money to purchase There’s no proper communication between the manager and agents and I guess they really do care for you if you have a high amount of money to purchase a car if not then they really don’t care. Not recommendable dealership. More

Customer service was amazing and very helpful! 10/10 recommend, were quick and drop off and pickup were both super fast. 10/10 recommend, were quick and drop off and pickup were both super fast. More

Our salesman Jake Chester was the best. He kept us informed on our vehicle arrival. He kept us informed on our vehicle arrival. More

Great at intake but slow at pickup time. I waited several minutes at checkout desk. No one came to assist me. I had to seek out someone to help me. Several people were in the area at the I waited several minutes at checkout desk. No one came to assist me. I had to seek out someone to help me. Several people were in the area at the time but ignored me. When you are there to pay money, someone should be there immediately to accept it. More

Awesome customer service. They let you know what the problem is and you have the option whether you want it fixed or not right then They let you know what the problem is and you have the option whether you want it fixed or not right then More

No ones answer the phone in the service department or put on hold and the call drops this t happen over 3 daya on hold and the call drops this t happen over 3 daya More