Gene Messer Toyota

Service advisor refused to order a test for the engine light alert, said I had to make a separate trip for that.. So I went to a mechanic, his test results was a faulty gas cap, which cost $13. Toyata ser light alert, said I had to make a separate trip for that.. So I went to a mechanic, his test results was a faulty gas cap, which cost $13. Toyata service is poor! More

Courteous and friendly. They communicated very well and when they discovered it was a simple problem, helped me out without charge! They communicated very well and when they discovered it was a simple problem, helped me out without charge! More

Bryan has been awesome as always, great customer service A+++ Will be my go dealership A+++ Will be my go dealership More

They are aways fast, friendly and helpful. They keep updated on everything. Always answer my all questions. They keep updated on everything. Always answer my all questions. More

Very friendly staff. Many appointment options and quick service. I was in and out within an hour. Many appointment options and quick service. I was in and out within an hour. More

Treated with respect and let me know there were other concerns with the car. They never pressured me to do more than my oil changed. concerns with the car. They never pressured me to do more than my oil changed. More

This Review 100% regarding services department. Not enough words to describe how great Bryan & His team for Gene Messer Toyota. BRYAN leadership holding fort for Gene Messer in this tough economy.We Not enough words to describe how great Bryan & His team for Gene Messer Toyota. BRYAN leadership holding fort for Gene Messer in this tough economy.We have recommended 6 family for them services related any issue go see Gene Messer. Bryan always exceeding the company's expectation By now because CEO & president of Gene Messer needs to come down and complement them self by earning all this business because of excellence his team. 10/10 in every visit world-class experience. More

My salesman Jake Chester was awesome and very patient with me. He did exactly want I requested, to stay in contact. Even if to just say "I'm still looking or working on it." Now the fiance department with me. He did exactly want I requested, to stay in contact. Even if to just say "I'm still looking or working on it." Now the fiance departmentis another story. They lied and said they needed to add $2000 extra month to my income. $1000 to my wage and $1000 to my social security payment, then sign a paper saying the information was correct. My income was sufficient to get loan without messing with the numbers. Financial guy Austin said they have to per the bank add 30%. Well 30% was $407. I still wouldn't sign, he went and got his supervisor who said yes the bank requires up the income 25%. (Now at this point I have been told the bank requires adding $1000, 30%, and 25%. Get the lie straight and then come to me.-Real Talk). Whether this information was correct or not, I was signing a piece of paper stating it was correct and it wasn't. I just verified with City Bank and they said "they do not require that." The manager said that City bank values me as such a loyal customer, they change the numbers, to original numbers I put on my application. Funny thing, I don't bank with City Bank. First time Interacting with them by applying for this loan. I have no idea why all the lies. I didn't call them out. I still had things to do and just wanted to get this done. If it was because I was a female who was there by myself and they thought they could get over on me, I have no clue. Despite that I had a great experience with my salesman Jake. I really love the car he found me. More

Amanda Walker was great. Brandon in finance was awesome as well. Can’t thank them enough for the Camry they got me into Brandon in finance was awesome as well. Can’t thank them enough for the Camry they got me into More

Excellent customer service. We couldn’t have asked for a better salesman than Eddie Reyna! We will be recommending him to everyone we know that is looking for a new or used ve We couldn’t have asked for a better salesman than Eddie Reyna! We will be recommending him to everyone we know that is looking for a new or used vehicle. More