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Gene Messer Toyota

Lubbock, TX

Overview
Reviews
Vehicles
4.7
851 Reviews
Call Dealership (806) 748-4800

6102 19th St

Lubbock, TX

79407

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Showing 851 reviews

August 14, 2023

Outstanding service- easy to schedule; fast; convenient; very friendly and helpful. Would recommend to anyone. More

by salley1065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
Report | Print
Aug 23, 2023 -

Gene Messer Toyota responded

Thank you for your kind words! We look forward to your business with us again!

August 12, 2023

Great service department. Courteous and helpful! Comfortable waiting area. Prompt service and the service adviser, Braden, made sure I understood recommendations for my Hig More

by Ccurry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
Report | Print
Sep 06, 2023 -

Gene Messer Toyota responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 11, 2023

Service department definitely delivered as promised. The new tires and the alignment made the world of difference More

by Jaflores_1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
Report | Print
Aug 26, 2023 -

Gene Messer Toyota responded

We are excited to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

August 10, 2023

Bryan is always my representative. He is wonderful every time!!! I feel he is extremely honest and helpful!!! More

by netraeder11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Aug 26, 2023 -

Gene Messer Toyota responded

Thank you for your kind words for our staff! We are excited to hear that we were able to provide you with an enjoyable experience!

August 10, 2023

My 4th vehicle from this dealer. Fast and friendly service. I highly recommend Gene Messer More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Ana in the service department , Nieves Garcia
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Aug 23, 2023 -

Gene Messer Toyota responded

Thank you, Barbara, for your kind words! It is always great to hear that we were able to make a customer’s experience truly exceptional! We thank you for your business and look forward to your next visit!

August 09, 2023

Very courteous and helpful. Great West Texas attitude. Work hard to get your vehicle serviced and on time More

by Pam.blassingame
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
Report | Print
Aug 14, 2023 -

Gene Messer Toyota responded

Thank you for your kind words! We thank you for your business and look forward to your next visit!

August 09, 2023

Everyone was very helpful, professional and easy to deal with. Salesman worked hard, was very helpful. More

by timhogue1957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Anderson
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Aug 14, 2023 -

Gene Messer Toyota responded

Thank you for being our customer, we appreciate your kind words!

August 08, 2023

I had an appointment for oil change and tire rotation at 8 am. I was there on time. They took the car. I waited in the lobby for my car to be done for 5 hours. It’s ridiculous! They ruined my day. More

by zadeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
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August 08, 2023

Fantastic dealership! We were so blessed by our exceptional customer experience! We are ever grateful for their integrity and excellence in our car trade & purchase. We wi More

by angiemckay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Neely, Brady Keys, Nieves Garcia
Report | Print
Sep 21, 2023 -

Gene Messer Toyota responded

Congratulations on your new vehicle! At Gene Messer Toyota, your satisfaction is our ultimate goal and we are pleased to hear that our staff was able to provide you with an exceptional sales experience! Thank you for the recommendation. We look forward to the opportunity to assist you again.

August 05, 2023

They were very professional. They got me in and out on time. They were very organized. More

by Vic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braden
Report | Print
Aug 14, 2023 -

Gene Messer Toyota responded

Thank you for being our customer, we appreciate your kind words!

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