
Gene Messer Volkswagen
Lubbock, TX
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182 Reviews of Gene Messer Volkswagen
Very friendly staff, they were clear on what work needed to be done and costs. When parts were delayed they even accommodated me with a loaner vehicle for the week! to be done and costs. When parts were delayed they even accommodated me with a loaner vehicle for the week! More
Sales people were great Nate and Louis were very courteous and knowledgeable. Only problem was the day after we took it home it was headed back the shop on a flat bed truck. We will see how the next courteous and knowledgeable. Only problem was the day after we took it home it was headed back the shop on a flat bed truck. We will see how the next phase goes.I hope it will be just as good. More
I went in on Thursday and scheduled an appointment for Saturday. When I went in Amanda met me and called me by name. Amanda is very helpful, courteous and knowledgeable. I really appreciate her efficien Saturday. When I went in Amanda met me and called me by name. Amanda is very helpful, courteous and knowledgeable. I really appreciate her efficiency and kindness. More
with just a short drive from Amarillo and a less than delightful experience w Mazda Amarillo - I called Gene messer looking for a car I found online . Then w the best luck ever - we found Luis Esparza - delightful experience w Mazda Amarillo - I called Gene messer looking for a car I found online . Then w the best luck ever - we found Luis Esparza - he is a rock star . we want to come back to GMV when Skyler is ready to buy his next car .We loved the NO HAGGLE , no hassle service and I love my new car ! More
Great service! Explained the repairs needed w/ a quote & not pressured to get it done that day .I will definitely be back! Explained the repairs needed w/ a quote & not pressured to get it done that day .I will definitely be back! More
I've used this dealership for all my car work since buying it new. They are fast, kind, and willing to help. Their work is always great and they have great specials for work you may need done. buying it new. They are fast, kind, and willing to help. Their work is always great and they have great specials for work you may need done. More
The service agent was a pleasant suprise to me. Very attentive to the problems with my car and a great communicator when discussing the charges for parts n service involved Very attentive to the problems with my car and a great communicator when discussing the charges for parts n service involved More