
Gene Messer Volkswagen
Lubbock, TX
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182 Reviews of Gene Messer Volkswagen
Mark and his advisors were very helpful! They got everything done quickly and communicative! I liked the pricing and will be bringing my VW back here. They got everything done quickly and communicative! I liked the pricing and will be bringing my VW back here. More
I bought my Volkswagen about 2 years ago and when it was time for my mom to buy hers I knew where I would take her! Elijah was incredible and took the time to explain everything thoroughly to us. time for my mom to buy hers I knew where I would take her! Elijah was incredible and took the time to explain everything thoroughly to us. More
I took my Atlas in for the annual service and oil change. Andrew provided an excellent experience and I am always so pleased with the service I receive at Gene Messer VW! Andrew provided an excellent experience and I am always so pleased with the service I receive at Gene Messer VW! More
The service department was horrible yesterday. I was very dissatisfied with the service I received. New management? They took longer than promised time and the car was dripping wet when they br I was very dissatisfied with the service I received. New management? They took longer than promised time and the car was dripping wet when they brought it to me. I also had to pay for tire rotation which has always been part of my maintenance plan. No one seemed to care. There were about 5-7 people there and no one was professional all talking with one another. More
Awesome customer Service,they get back to you ASAP and have financing options. They let you know what your vehicle needs and sends a video as well. I would recommend bringing your Volkswagen here! have financing options. They let you know what your vehicle needs and sends a video as well. I would recommend bringing your Volkswagen here! More
Outstanding customer service! ! Great job to their service department! Hardly ever have any issues!! Are always welcoming and take care of us every time we visit! ! Great job to their service department! Hardly ever have any issues!! Are always welcoming and take care of us every time we visit! More
Thank you Volkswagen for your great customer service and for your promptness to help me with my Atlas. I always feel welcomed. And especially Andrew is always helping me, , kindly thank you🙏🏼 for your promptness to help me with my Atlas. I always feel welcomed. And especially Andrew is always helping me, , kindly thank you🙏🏼 More