Gene Messer Volkswagen
Lubbock, TX
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133 Reviews of Gene Messer Volkswagen
Kyle, Dan, Mitchell and the Gene Messer VW staff are welcoming and professional with their top notch service. From day one to signing off on the paperwork and contract, they remained transparent throug welcoming and professional with their top notch service. From day one to signing off on the paperwork and contract, they remained transparent throughout the entire process and answered all questions we had till the very end. I highly advise purchasing your vehicles here for a no muss/no fuss plus great customer service, if you’re in the market for a new or pre-owned vehicle. More
Drove in to move daughter into school and had some car issues. Told Amanda that we would only be here for one day. She was able to get Technician to see the car right away and was able to fix vehicle with issues. Told Amanda that we would only be here for one day. She was able to get Technician to see the car right away and was able to fix vehicle within a couple of hours. I’m resting much easier knowing there’s a trustworthy dealership for my daughter to go to if needed since we are over 8 hours away. More
I appreciate good customer service and speedy response, but I’m not happy that if you have to get service done in your vehicle besides oil change test doesn’t cause and arm and leg!!! Very disappointing!!! but I’m not happy that if you have to get service done in your vehicle besides oil change test doesn’t cause and arm and leg!!! Very disappointing!!!! More
Cane in, needed to upgrade to a better vehicle. Louis was very kind and not pushy, new immedatily after looking what I would like, and we agreed.the unit I purchased was just what I needed. Louis was very kind and not pushy, new immedatily after looking what I would like, and we agreed.the unit I purchased was just what I needed. More