Gene Messer Volkswagen

We’ve always had great experience with this dealership but the last couple of times notsomuch. There was a regular maintenance done where the worker left an oily rag in car seat, oil on steering wheel a but the last couple of times notsomuch. There was a regular maintenance done where the worker left an oily rag in car seat, oil on steering wheel and door. Once we wanted to buy a tee from service desk and Shawn was not friendly and took forever to check us out and then wouldn’t give us tag price at 27.95 and charged us 29.95. The last visit our infotainment system wasn’t working so we waited quite a while and it still doesn’t work! It blanked out once during a trip and still doesn’t connect to Apple CarPlay. Amanda Beckham is the best but this other stuff is frustrating More

Warm greeting. Amanda made sure she found the battery. She also installed the battery. A miost pleasant visit. Thanks Amanda made sure she found the battery. She also installed the battery. A miost pleasant visit. Thanks More

Everyone is very friendly and try to find the best deal for me. They were very timely with the service and transportation to and from the dealership for me. They were very timely with the service and transportation to and from the dealership More

Amazing service advisor, very helpful and respectful. Took time to explain some things with my gli. Took time to explain some things with my gli. More

They gave my car a complete evaluation and gave me the option to fix the worn parts. option to fix the worn parts. More

Everyone was extremely helpful, and friendly. Service and work are thorough and of great quality. Service and work are thorough and of great quality. More

The service are was very efficient and helpful! Best service experience I’ve had before! Best service experience I’ve had before! More

Josh Redding and the team at Gene Messer Volkswagen made the car buying experience very pleasant. Josh went out of his to answer questions, obtain information from his team, and ensure we received a thorou the car buying experience very pleasant. Josh went out of his to answer questions, obtain information from his team, and ensure we received a thorough explanation of our vehicle before we drove off the lot. More

The staff was so polite and helpful. The waiting area has comfortable chairs, television, and drinks. The waiting area has comfortable chairs, television, and drinks. More

Kyle, Dan, Mitchell and the Gene Messer VW staff are welcoming and professional with their top notch service. From day one to signing off on the paperwork and contract, they remained transparent throug welcoming and professional with their top notch service. From day one to signing off on the paperwork and contract, they remained transparent throughout the entire process and answered all questions we had till the very end. I highly advise purchasing your vehicles here for a no muss/no fuss plus great customer service, if you’re in the market for a new or pre-owned vehicle. More