
Gene Messer Volkswagen
Lubbock, TX
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206 Reviews of Gene Messer Volkswagen
Kyle Hind was a fantastic sales person. He explained the car to us as well as showing all the bells and whistles to us. He went over the car before the test drive so we knew all the buttons He explained the car to us as well as showing all the bells and whistles to us. He went over the car before the test drive so we knew all the buttons. He also should us again before we drove off in our new car. More
Very professional and customer support is great. Salesmen were attentive and eager to answer any questions you might have. Kyle Kind was very knowledgeable about the vehicle we purchased which means Salesmen were attentive and eager to answer any questions you might have. Kyle Kind was very knowledgeable about the vehicle we purchased which means he studies the ins and outs of the cars in detail. More
They took good care of my wife Tiguan and Amanda the service manager found a discount, that help save some money. This dealership has always treated us right, thank you. service manager found a discount, that help save some money. This dealership has always treated us right, thank you. More
Everyone I dealt with there was very professional and courteous. They worked with what I told them I could afford and got the deal done for me. They didn’t make me feel pressured. James Stalnaker, who courteous. They worked with what I told them I could afford and got the deal done for me. They didn’t make me feel pressured. James Stalnaker, who sold me the car, was great to work with and got the deal I wanted in record time. I was very impressed by that. More
I had my car for maintenance today. Mechanic suggested drive belt replacement as a precautionary measure based on the mileage. But the service advisor (Amanda) checked maintenance hist Mechanic suggested drive belt replacement as a precautionary measure based on the mileage. But the service advisor (Amanda) checked maintenance history and discovered the belt was already replaced 20K miles ago and still shout be good. Outstanding to avoid unnecessary charges. Very grateful! More
I took my car to get brakes done and Andrew in the service department went above and beyond to make sure my car was taken care of quickly and he also helped me to make sure I could afford the cost! He service department went above and beyond to make sure my car was taken care of quickly and he also helped me to make sure I could afford the cost! He is truly a great asset to ur dealership! More