Gene Steffy Chrysler Jeep Dodge RAM

Trusted this dealer enough to ask questions via telephone. Asked if the vehicle had been smoked in, asked for it in writing, and was straight lied to. When we got the vehicle, it was very obvious an ionizer was used to cover something up and we were not told why. Within a week, the smoke smell came through. The dealer will not return phone calls and no longer cared about me as a customer. I do not recommend working with them.

Have your own body shop check auto over to make sure no body work has been done to auto. You are looking at. We went by car fax. It was wrong.

Shaunelle was very professional helped us along on purchasing our new Durango . She along with other personal were very helpful in making our decision. This was the 4th vehicle we have purchased at Gene Steffy's.

Shaunelle was great. Low pressure, streamlined buying experience, great deal. Will definitely recommend to friends and family. Will likely return for service as well. Great experience.

This was the first time visiting Gene Steffy CJD Ram. The initial communication with Shaunelle was via the phone and she immediately made us feel like she really wanted to help us find a vehicle. She wasn't in a hurry to answer our questions and was very knowledgeable about the inventory. Meeting Shaunelle, Kathy, and the others that work there was equally pleasant. The entire "crew" at Gene Steffy made us feel so welcome and they all had such wonderful, caring personalities. We loved learning the history of the company from Gene himself, and we could tell that his warm personality, his desire to please, and his happy, cheerful character is why the company is still operating today. Gene Steffy CJD Ram is a GREAT place to purchase a vehicle and we're so glad we made the trip to meet the "family". We'll definitely be back to purchase more vehicles---it TRULY is a great place!

Shaunelle provides a top notch experience not only buying a vehicle but also afterwards. She cares about finding a suitable vehicle for your needs. We appreciate her attention to all the details.

I like going to Gene Steffy because the people are great to work with and I've had no problems wiith buying and there services.

I found the perfect car here online. I was a little concerned about the 3 hr drive and buying out of state but Shaunelle was amazing with helping me to get everything lined up by phone and online. All I had to do was show up and love the car in person. I can't think of a single dealership in my state that has such a comprehensive warranty. It is comforting to buy from a dealer that believes in the product they are selling, I would absolutely do business with Gene Steffy and Shaunelle in the future for other family members and will recommend them to anyone who will listen.

Actually when I got home and had more time to think about the offer made for my trade in I had to laugh.. It amused me that they still use such antiquated tactics. Thanks so much. I'll not be back.

Shaunelle Roeber Did a great job working with me Online and over the phone to purchase my new Jeep Cherokee trail hawk. She was able to track down a specific vehicle package that I was looking for And had it ready to go when I arrived at the dealership.