Generation KIA

best dealership on Long Island I have purchased two pre-owned Kia's from generation Kia and let me tell you the experience was great from Henry the salesman to Dave in finance to th I have purchased two pre-owned Kia's from generation Kia and let me tell you the experience was great from Henry the salesman to Dave in finance to the top with George Routsos / general manager when it comes making the transaction go smoothly this is the place to go. Each and every employee did everything they possibly can to make our transaction go quickly and smoothly they made good on every promise and more. This dealership went above and beyond for my family. I will without a doubt recommend and give more of my business to George and his guys at Generation Kia thank you guys John Anselmo More

Well qualified salesman Salesman knew and explained everything that we wanted to know about the vehicle He was patient and very knowledgeable about the car that we were buyin Salesman knew and explained everything that we wanted to know about the vehicle He was patient and very knowledgeable about the car that we were buying. He spent a great amount of time demonstrating all the features of the car. He was very pleasant and sociable and not pushy. More

Perfection!! Once you walk into the showroom and see the setup between the cars and customer relations area. You realize that you are about to have a unique experi Once you walk into the showroom and see the setup between the cars and customer relations area. You realize that you are about to have a unique experience. Matthew took care of all my needs without the usual pressure that we have all experienced! The purchase was easy and painless. Matt was truly there to give me the true Kia experience. This is my sixth Kia. I simply cannot see myself choosing any other make of vehicle. More

Good Experience When I arrived at the dealership I was greeted by Yvonne. Knew immediately this was going to be a good experience. She attended to my needs right awa When I arrived at the dealership I was greeted by Yvonne. Knew immediately this was going to be a good experience. She attended to my needs right away and introduced me to our salesman Ed Kruger. Ed was extremely personable, helpful and just a nice guy. Best salesman I ever had the experience of doing business with. I highly recommend Ed to anyone looking for a very pleasurable leasing or buying experience. Frank Cangelosi More

Refund has been received My Grandson, 19 years old and in the Army, was charged $800 +tax for a key replacement which he never wanted or asked for. I as co-signer, never My Grandson, 19 years old and in the Army, was charged $800 +tax for a key replacement which he never wanted or asked for. I as co-signer, never received or signed the sales invoice. After separating me from my Grandson, he tricked my Grandson into signing the sales invoice without my knowledge or consent. He kept us there for hours under the guise of waiting for the Insurance cards. This is a tactic he uses that keeps you wondering around the show room and is able to get my grandson alone, When we sign the loan agreement the $869 is not listed or disclosed. After going home and doing the Math the loan amount doesn't match the purchase price less the down payment. DO THIS AT THE DEALER AND WHEN YOU DON'T GET AN ANSWER, YOU KNOW SOMETHING IS WRONG!! We go back the next day and speak with the General Manager. He can't figure it out by looking at the papers that are in the files. He comes back from the finance dept. with the sales invoice with the $800 key replacement listed on the sales invoice which my Grandson signed. I explained what happened and he asks us to come back tomorrow as the Finance Manager is not in. The Finance Manager writes up a cancellation of purchase of the key replacement and signs it, gives me a copy, and says the credit will show on the bank loan as I won't receive the refund separately. This is fine as far as I'm concerned. I have received the refund and applied it to the loan balance for my grandson More

Generation Kia - Ripoff Specialists Terrible experience! I will warn any/all friends, neighbors, co-workers, etc. to stay far away from this dealership. They worked out a deal that my so Terrible experience! I will warn any/all friends, neighbors, co-workers, etc. to stay far away from this dealership. They worked out a deal that my son could do to stay within his budget, then at the last minute, they changed his loan from the agreed upon 60 months, to a 72 month loan! So now the vehicle will end up costing him over $4,000 more than he agreed to. Worst car buying experience ever! More