Generation KIA

Friendly, Helpful, Knowledgeable and Patient When contacting Generation KIA, what we considered a daunting task, purchasing a vehicle was quickly turned into a very pleasurable buying experience. When contacting Generation KIA, what we considered a daunting task, purchasing a vehicle was quickly turned into a very pleasurable buying experience. The KIA Sales Consultant took the time and truly listened to what we felt our needs were in the new vehicle and made it happen. We were offered and found taking the vehicle home and test driving it for 24 hours was very helpful. Our KIA Sales Consultant was extremely friendly, helpful, knowledgeable and patient working with us to find something suitable for a family of six within our budget. We would gladly recommend Ray Garcia to family and friends interested in purchasing a vehicle. More

The Greatest Dwayne Roberts helped me purchase a Kia Soul for my daughter. He came out to help us in the lot and said in a deep voice Helloooooooooo ladies! I was Dwayne Roberts helped me purchase a Kia Soul for my daughter. He came out to help us in the lot and said in a deep voice Helloooooooooo ladies! I was taken aback because he sounded JUST LIKE DENZEL!! Wow!! He had a sense of humor and was very knowledgeable in reference to the vehicle. I would highly recommend Generation Kia to anyone looking for a car and a pleasurable buying experience. And if you wanna just go to hear his voice. ?? More

Amazing! I had a great experience buying my new kia soul from generation kia. My sales consultant dwayne roberts was absolutely amazing, friendly, knowledgeabl I had a great experience buying my new kia soul from generation kia. My sales consultant dwayne roberts was absolutely amazing, friendly, knowledgeable ! He was very personable and me and my husband felt very comfortable with him. I am very pleased with the level of service he provided, while helping me purchase my Kia. I really appreciated the time he took to make sure I had everything I needed and we got everything done in one day in a decent time frame. I absolutely love my new kia soul, It's an amazing car!! I totally recommend anyone to go to Generation Kia and ask for Dwayne. More

Pre-Owned Chevy Malibu I was in the market for a new (used) car. I looked at several Long Island dealerships in both their new and used inventory. Eventually I ended up at I was in the market for a new (used) car. I looked at several Long Island dealerships in both their new and used inventory. Eventually I ended up at Generation Kia after speaking to Tina Del Castillo. She was very helpful setting up an appointment for me. I made my appointment and sat with Nicholas Clara checking out a used Chevy Malibu that they had on the lot. They didn't have me waiting long and I was able to purchase the car with zero issues. They even offered to help me obtain a new insurance quote after I had cancelled with my last company. Nicholas was extremely helpful throughout the whole process and made me feel comfortable buying my car. He was energetic and seemed like a great employee. I finished my paperwork with Dave (not sure of his last name), he was comical and reassuring throughout the whole process. As I stated previously I felt extremely comfortable with this dealer (much better than the last company I went through) and would highly recommend them to family and friends. More

car purchase Had one of the best experiences today at the Kia dealership. Our salesman, Dwayne was very friendly and gave us a very good deal on our car, along wi Had one of the best experiences today at the Kia dealership. Our salesman, Dwayne was very friendly and gave us a very good deal on our car, along with the finance guy Dave, who gave us some very informative advice. Took a little bit of time getting the car ready but it needed 2 new tires so that is understandable. Dwayne tried to keep our kids occupied while we were waiting asking them questions about school and sports and such. Overall it wad a great experience and would highly recommend Generation Kia and our salesman, Dwayne, to anyone who is thinking about purchasing a new car! More

I couldn't be happier My wife and I weren't sure about what car we wanted. We had a couple in mind, that we saw online, when we got to the dealership. I honestly didn't w My wife and I weren't sure about what car we wanted. We had a couple in mind, that we saw online, when we got to the dealership. I honestly didn't want to "deal" with any salesman, I just wanted to look around and then, if I needed a salesman, my plan was to find one. Well, Dwayne, changed that plan. But in a GREAT way. He came up to me the moment I took my kids out of the car. He was very friendly. I had pictures of the cars that I saw online, on my phone and he immediately took me to the cars that I was interested in looking at. He even pulled a Sorento next to the Sportage so we could see the size difference for ourselves. We took a Sorento and a Sportage out for a test drive and while I liked both cars, eventually I decided to buy the Sportage. I never felt pressured by Dwayne at all. I have experienced that at other dealerships and I absolutely HATE that. I've left dealerships over that. Dwayne actually made me feel like I was his friend, more than a customer. We shared personal stories. Talked about being parents, past job experiences, even some life experiences. I recommend any potential customer to look for Dwayne. You won't regret it. More

Great Experience!! I had a great experience buying my 'new' Kia Optima from Generation. My sales consultant Parris Williams was amazing! I am so pleased with the level o I had a great experience buying my 'new' Kia Optima from Generation. My sales consultant Parris Williams was amazing! I am so pleased with the level of service he provided, while helping me purchase my Kia Optima. I really appreciated his patience with me and especially with my children...he definitely turned a stressful situation into an easy one for me. Out of all the cars I've purchased, this was by far the best experience. I absolutely LOVE the car!!! I highly recommend Generation Kia and more so Parris Williams. More

Great experience Dwayne was an excellent salesman and very friendly. He made the experience fun and easy! Highly recommend dealing with him. Love my 2016 Kia Soul. Dwayne was an excellent salesman and very friendly. He made the experience fun and easy! Highly recommend dealing with him. Love my 2016 Kia Soul. More

Car Shopping I needed a new car and was thinking about the Kia Soul. We went on a Sunday morning and looked at the Sportage, Sorrento, and Soul. Michael took us ou I needed a new car and was thinking about the Kia Soul. We went on a Sunday morning and looked at the Sportage, Sorrento, and Soul. Michael took us out for a test drive in the Soul and went over all the details to the car. By Sunday afternoon, we drove home with my new car. Couldn't be happier with the car or the service! More

Knowledgeable and Friendly I purchased my new 2016 Kia Sorento back in August. Test drove it and purchased it all in one day, which was great. I dealt with Joe Jones, and he was I purchased my new 2016 Kia Sorento back in August. Test drove it and purchased it all in one day, which was great. I dealt with Joe Jones, and he was very friendly and knew a lot about the car. Although the process of buying the car took longer than I had wanted (It was a Sunday, which may have caused some of the restrictions), I was able to leave with it that day. My only complaint with this dealership is that the finance department is extremely rude and refused to actually come out and talk with me about the final price. Whoever was back there that day refused to come out of his/her little office, and barely wanted to negotiate with me. I threatened to leave and look elsewhere because of how rude the finance department was, and was seconds to walking out the door when the little coward actually came out from behind the desk and agreed to work with my price. I asked for it in writing, and from then we figured it out so that it would work with me. To me, that is rude and disrespectful to the customer to not even come out and talk with them. Also, whatever you do, do not give them you debit or credit card so they can show the finance department that it is a "legit" sale. I went with my father, and there was absolutely no reason for me to give them a credit card to prove that I wasn't messing around with them. The salesperson is instructed to take your card to the finance department, and you are left in the office. Who knows what they do with your information behind that desk. According to Joe, the finance department likes to see "proof" that you are serious about purchasing the car, which seems ridiculous to me. If you do end up looking into purchasing a car from this dealership, make sure you meet the finance department associate and do not sign anything until you read it, you never know! More