Generation KIA

Bought a car I just bought a car from generation Kia and worked with Dwayne Roberts. He was very friendly and very helpful in helping me get the car I wanted. He a I just bought a car from generation Kia and worked with Dwayne Roberts. He was very friendly and very helpful in helping me get the car I wanted. He and everyone at the dealership went above and beyond to help. I would definitely recommend working with Dwayne More

AMAZING! Had the BEST experience with Patty B! She made us feel important, comfortable and at no point rushed us. She and the Sales Manager were inviting, hone Had the BEST experience with Patty B! She made us feel important, comfortable and at no point rushed us. She and the Sales Manager were inviting, honest and unlike any sales team I've ever come across. They listened to our needs and matched us with the right car. They went at our speed and we were more than comfortable with our purchase. I recommend anyone to walk into Generation Kia. You WILL be taken care of. Thanks again! More

trade in for larger truck I brought a Kia Sorento from this dealership and have nothing but mice things to say. So when I needed to upgrade to a larger truck I found a 2011 for I brought a Kia Sorento from this dealership and have nothing but mice things to say. So when I needed to upgrade to a larger truck I found a 2011 ford my girlfriend and I feel in love with. Dwayne Roberts went about and beyond to please us I highly recommend dealing with him. He was very professional at the same time I felt like I knew him my whole life. Great example of someone your staff needs. More

Robert Sebor-service department. I purchased a Sorento in December and had to bring it back to the service department. The first person I dealt with there was useless, he is no long I purchased a Sorento in December and had to bring it back to the service department. The first person I dealt with there was useless, he is no longer there so upon returning I then dealt with Robert Sebor and he was wonderful. He was professional, very nice, after dealing with the first person- Mike Casey the manager of the service department and Robert made sure that every thing went smooth. The mechanics fixed everything and did an awesome job. The parts department was also very nice. I would defiantly recommend if you have to bring your car to service to deal with Robert Sebor. More

Jason (salesman) From the second we stepped onto the lot we felt at home. Jason made finding the perfect car easy as pie! The whole crew at Generation Kia were super n From the second we stepped onto the lot we felt at home. Jason made finding the perfect car easy as pie! The whole crew at Generation Kia were super nice and prepared to meet our needs. I have recommended Jason to our family to seek his help when they are ready to purchase. Thank you Jason!! PS... I love my new Sportage! More

Salesman, Very Good, Management and finance, not so good. :( My salesman Jason was friendly, informative, and got the deal done. Good job by him. What happens after negotiations: with the contract, finance guy My salesman Jason was friendly, informative, and got the deal done. Good job by him. What happens after negotiations: with the contract, finance guys and management is a totally different story. Shame on me. This is the second time I dealt with Generation Kia with the same results. Salesman did what was needed to get the deal done. Different salesman before but management made the experience as bad as this time. You have to fight to get what iwas promised you. I have always done business in good faith. Corporate Generatin Kia, in my opinion makes it very difficult to trust them. In the end I got the origional deal that I negotiated but management tried all the tricks to get every extra dollar back to them and did that un profesionally. Great product. I love my Kia, I could have had a great experience if management followed their word. Be careful dealing with Generation Kia. Demand better. More

Great experience at Generation Kia From the moment we entered the showroom at Generation and met Jason we were confident that we had found the right dealership. Jason was very patient a From the moment we entered the showroom at Generation and met Jason we were confident that we had found the right dealership. Jason was very patient and helped us make the perfect choice. We love our new car. Overall great experience at Generation. More

Great Experience! They have been amazing, Patti is a salesperson concerned with the purchase and as well as after. I purchased my BMW and one week later a had some ligh They have been amazing, Patti is a salesperson concerned with the purchase and as well as after. I purchased my BMW and one week later a had some light shows happen.......I contacted Patti and she contacted the service manager and advised me to bring the car right back, I brought my car back in, was set up with a loaner...........now I understand due to NYS laws, the dealer is required to make fixes, however the simplicity, due diligence and care shown has been AMAZING!!!!!!!!! More

1st new car this was my first car buying experience, and the sales team, made it easy and simple. my cousin recommend the dealer and recommended the salesperson a this was my first car buying experience, and the sales team, made it easy and simple. my cousin recommend the dealer and recommended the salesperson and i would recommended this dealer and salesperson to anyone looking to buy a car. More

Generation KIa-Keven Mastridge. I purchased a used Sorento and my sales person was Kevin Mastridge, he was very professional, very nice, took the time to answer all my questions, wa I purchased a used Sorento and my sales person was Kevin Mastridge, he was very professional, very nice, took the time to answer all my questions, was very patient with me, listened to what I was looking for in a car, recommended the Sorento and I am so happy with it. All the people that I dealt with there-Bill the manager, the asst manager and the gentleman that works in the credit department were all super and made sure I was very happy with my purchase. I defiantly recommend if you go there ask for Kevin. More