Generation KIA

Customer Service I love my new KIA Sportage and the purchasing process with Albert was smooth however the post purchase process has not been a smooth one. It has been I love my new KIA Sportage and the purchasing process with Albert was smooth however the post purchase process has not been a smooth one. It has been a challenge to get the dealership to provide answers and updates on the mess up between them and the bank. More

Horrible So I went to generation Kia in Bohemia this morning was supposed to pick up a rental and drop my truck off I bought my truck almost a week ago and I h So I went to generation Kia in Bohemia this morning was supposed to pick up a rental and drop my truck off I bought my truck almost a week ago and I have a clicking noise so I went there this morning to drop it off and had nothing but issues and nobody told me to bring my license or credit card nothing so the manager in the service department was very nasty told me if you go to a rental place you have to bring your license right was very nasty I would not recommend the service to anybody! More

Albert Salib We had the pleasure of working with Albert this past weekend. He was amazing and helped us through the entire process! Albert was very personable and We had the pleasure of working with Albert this past weekend. He was amazing and helped us through the entire process! Albert was very personable and friendly! More

Service dept. Anthony is the most polite and friendliest young man I have ever met in service., He is most accommodating and tries very hard to please and ma Anthony is the most polite and friendliest young man I have ever met in service., He is most accommodating and tries very hard to please and make you happy. More

My salesman Big Lou Big Lou was a Total Gentleman, Patient and Courteous. Knowledge and worked hard with me to help me get the vehicle I needed to suit my needs. He was Big Lou was a Total Gentleman, Patient and Courteous. Knowledge and worked hard with me to help me get the vehicle I needed to suit my needs. He was Aces all around. More

Great experience Albert salib was great . He helped me get my First car . Very respectful and determined definitely knows his job. I would recommend anybody looking fo Albert salib was great . He helped me get my First car . Very respectful and determined definitely knows his job. I would recommend anybody looking for a car to contact him. Overall the Kia dealership was staff was very knowledgeable . More

Albert Salib Albert was my sales guy and he was truly wonderful pleasant and knowlegeable. He was not pushy and let me take my time. My entire experience there wa Albert was my sales guy and he was truly wonderful pleasant and knowlegeable. He was not pushy and let me take my time. My entire experience there was like none other. I would recommend Generation Kia to anyone and I will come back myself. Albert Salib was great!!! Thank you for everything Albert Salib!! More

No pressure I purchased a 2016 Kia Forte 5 from Eddie Quinones. Eddie did not pressure me. Not even once. He answered a pile of questions. I know I took about I purchased a 2016 Kia Forte 5 from Eddie Quinones. Eddie did not pressure me. Not even once. He answered a pile of questions. I know I took about 2 hours of his time. Not once did I get the impression he was in a hurry to get things moving. He was pleasant, respectful, helpful, knowledgeable and understanding. Everyone has their own reasons for buying a car. He understood my reasons and helped me get into a car I really like. I really can't say anything bad, it was all good. More

Pleasant, helpful, and friendly I wasn't originally pleased with the cleanliness of the interior of the vehicle. Apparently an employee with a dog had borrow the car and never bother I wasn't originally pleased with the cleanliness of the interior of the vehicle. Apparently an employee with a dog had borrow the car and never bothered to clean it. Eddie Quinones assured me the car will be detailed and cleaned. I asked if the car was ever in an accident, I asked to see the car fax and saw the car was hit in the rear. He assured us that it was just the plastic bumper. I took the car to an autobody shop and he confimed only the bumper was replaced and no damage to the vehicle's metal body, lights or frame. I am pleased with the vehicle so far. More

Great car, great service I’ve been a customer for 8 years now at Generation Kia. I had two Optimas and they were great cars. Now i have the Sportage. Awesome vehicle. For serv I’ve been a customer for 8 years now at Generation Kia. I had two Optimas and they were great cars. Now i have the Sportage. Awesome vehicle. For service you walk in and Joe Catalanotto is behind his desk facing the service crew. He builds up his team with reading great reviews to fuel them to give great service. It works because they are polite and look to give you a great experience. TV’s, WiFi, coffee, cookies, water , you name it they have it while you wait for your car. Service attendant takes you to your car that was just washed and looking and running great. Another 5 stars for you Joe and your hands on approach.........YOU EARNED IT! Loyal customer, Joe Canestro More