I just started my second lease with Genesee Ford, couldn't be happier. I did some leg work checking vehicles, decided on getting the same Escape I had, Barb Harrington and Jason Jqckson made the process effortless and painless. I think I got a great deal and enjoy going "out to the country" verses down the nearby West Henrietta Road, dealer ship alley. So much more relaxing going to Genesee Ford.
I will say, I don't care for Ford Corporate, terrible to work with and do nothing for you if it involves money. I also was disappointed in the upgrades to the Escape in the 3 years since my last releases, and I even got the top of the line this time. They have this Auto Stop feature that your engines shuts off, supposedly to save you gas when in traffic. Great feature in L.A., not so much in McDonalds drive thru in Henrietta. Also, the climate control commands are no longer available though the voice control and not even available on the display like the 2014 Escape. You have to take your eyes off the road to adjust fans, temperature, defrost etc, and of course the buttons are small and tough to read when vehicle is moving. The 2014 offered you to take family photos or any picture you wanted and use it as a background on the display, not so with the 2017 version. I think the engineers at Ford fell asleep the last 3 years. Even the secret compartment in the floor behind the passenger seat has been removed.....Oh well, still feel the car is great compared to other makes in same class.