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Genesis Of Santa Rosa
Santa Rosa, CA
408 Reviews
WELCOME TO
GENESIS OF SANTA ROSA
Welcome to Genesis of Santa Rosa. We have a wide selection of Genesis GV80, G90, and other models in numerous configurations and colors that you will love. You’ll be treated to our outstanding customer service when you enter our beautiful Santa Rosa Genesis dealership. Visit our showroom and ask our friendly sales associates what makes the Genesis line of vehicles so unique. Petaluma Genesis shoppers will find making the drive will pay off when looking for your new car. We are proud to serve our city of Santa Rosa and cities like Petaluma, Rohnert Park Vallejo, Napa, Sonoma, and more.
GENESIS SERVICE CENTER
We understand the importance of proper maintenance and repair work. Whether your Genesis needs scheduled maintenance or repairs, our expert technicians will work on your vehicle quickly to get you back behind the wheel. They’re experts on all the Genesis models. Our service technicians use genuine Genesis parts, the same ones used to manufacture your car. When you need service, we’re nearby and ready to help. Schedule your Genesis service visit by phone or use the form on our website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed - 5:30 PM
Sunday Closed - 5:30 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed - 5:30 PM
Sunday Closed - 5:30 PM
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Showing 408 reviews
November 16, 2023
Conveniently located with staff that recognizes you quickly, makes you comfortable while you wait, and explains all that was done. I appreciate this great service. quickly, makes you comfortable while you wait, and explains all that was done. I appreciate this great service. More
by LYNNOHARA
Verified Customer
Helpful November 15, 2023
Enjoyable and educational. We were treated very well by Miles. We will be back. Good We were treated very well by Miles. We will be back. Good More
by BUNIONBILL2
November 15, 2023
Always has the best customer service, you know what’s all of your options are so you can make the best decision of your options are so you can make the best decision More
by nrapalyea
November 15, 2023
Everyone was helpful, friendly, and knowledgeable. ..good coffee, clean restrooms...I felt well taken care of ..good coffee, clean restrooms...I felt well taken care of More
by MYSTIC_YETI
November 15, 2023
Super easy. Everyone was friendly and helpful. They have a nice waiting area to hang at while you wait. Everyone was friendly and helpful. They have a nice waiting area to hang at while you wait. More
by SMKAS
November 15, 2023
Survey that requires 15 word comment is annoying and will discourage further participation for rating. discourage further participation for rating. More
by JNKHUANG
Employees Worked With
November 14, 2023
Darian is fantastic. Very knowledgeable and helpful. Adam assisted as well. Good teamwork. One comment is that the temperature in the showroom was pretty low. Maybe ok fo Very knowledgeable and helpful. Adam assisted as well. Good teamwork. One comment is that the temperature in the showroom was pretty low. Maybe ok for others, but after a couple of hours both my wife and I were uncomfortably cold, even with layers More
by BILL.RUS
Employees Worked With
Darian Jordan, Darian Jordan
November 14, 2023
The wait time was unsatisfactory and unacceptable, for the second time. As far as I can tell, the work on my car was very good. The people were nice. But the wait time was horrible. I arrived at 1pm for the second time. As far as I can tell, the work on my car was very good. The people were nice. But the wait time was horrible. I arrived at 1pm for a 2 hour service. I left the dealership at 5:55pm, nearly five hours later. I had a similar experience the prior time I was there. I have never had wait times like this from any other automotive service provider. I don't know who David Shlling is. And I dont understand the relationship between Genesis and Manly Hyundai since no one explained that to me. More
by groundedmagic
Employees Worked With
