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Genesis Of Santa Rosa
Santa Rosa, CA
401 Reviews
WELCOME TO
GENESIS OF SANTA ROSA
Welcome to Genesis of Santa Rosa. We have a wide selection of Genesis GV80, G90, and other models in numerous configurations and colors that you will love. You’ll be treated to our outstanding customer service when you enter our beautiful Santa Rosa Genesis dealership. Visit our showroom and ask our friendly sales associates what makes the Genesis line of vehicles so unique. Petaluma Genesis shoppers will find making the drive will pay off when looking for your new car. We are proud to serve our city of Santa Rosa and cities like Petaluma, Rohnert Park Vallejo, Napa, Sonoma, and more.
GENESIS SERVICE CENTER
We understand the importance of proper maintenance and repair work. Whether your Genesis needs scheduled maintenance or repairs, our expert technicians will work on your vehicle quickly to get you back behind the wheel. They’re experts on all the Genesis models. Our service technicians use genuine Genesis parts, the same ones used to manufacture your car. When you need service, we’re nearby and ready to help. Schedule your Genesis service visit by phone or use the form on our website.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed - 5:30 PM
Sunday Closed - 5:30 PM
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed - 5:30 PM
Sunday Closed - 5:30 PM
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Showing 401 reviews
November 14, 2023
The wait time was unsatisfactory and unacceptable, for the second time. As far as I can tell, the work on my car was very good. The people were nice. But the wait time was horrible. I arrived at 1pm for the second time. As far as I can tell, the work on my car was very good. The people were nice. But the wait time was horrible. I arrived at 1pm for a 2 hour service. I left the dealership at 5:55pm, nearly five hours later. I had a similar experience the prior time I was there. I have never had wait times like this from any other automotive service provider. I don't know who David Shlling is. And I dont understand the relationship between Genesis and Manly Hyundai since no one explained that to me. More
by groundedmagic
Verified CustomerEmployees Worked With
Helpful November 13, 2023
Cesar Lopez provided excellent service and kept me updated while I waited. I have no idea who David Shilling is. updated while I waited. I have no idea who David Shilling is. More
by SHDWBRN
November 13, 2023
Had an appointment and took three hours, people are very nice but super long wait nice but super long wait More
by laurendjesse
November 13, 2023
Britt made it very simple and easy, was kind. The gentleman doing the registration and contracts was nice and detailed The gentleman doing the registration and contracts was nice and detailed More
by JSANT1021997
November 11, 2023
My experience with this dealership finds it to be efficient and thorough. My service advisor, Laura Stout, is friendly, very professional and takes excellent care of mine and my car’s needs. I give h efficient and thorough. My service advisor, Laura Stout, is friendly, very professional and takes excellent care of mine and my car’s needs. I give her an A+. More
by Lgh
November 11, 2023
Friendly and competent. Good at keeping in touch with reminders. Love Laura’s sense of humor and positive attitude. Good at keeping in touch with reminders. Love Laura’s sense of humor and positive attitude. More
by SPLANCONI
November 09, 2023
Caesar was great. Dealership STILL didn't address problem after $240 diagnostic fee. Joe Reynoso isn't happy. We know about the engines from KIA and Hyundai having a ' Dealership STILL didn't address problem after $240 diagnostic fee. Joe Reynoso isn't happy. We know about the engines from KIA and Hyundai having a ' Bad Build '. Shouldn't have to spend $5k while trouble shooting while already knowing the engine needs to be replaced. More
by rob@reynosowines.com
November 08, 2023
Cesar took great care to insure the software update was completed in a very timely manner for our Ioniq 5. He was very courteous and pleasant. completed in a very timely manner for our Ioniq 5. He was very courteous and pleasant. More
by MATTHEW
Employees Worked With
