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Genesis Of Santa Rosa

Santa Rosa, CA

4.8
408 Reviews
WELCOME TO GENESIS OF SANTA ROSA Welcome to Genesis of Santa Rosa. We have a wide selection of Genesis GV80, G90, and other models in numerous configurations and colors that you will love. You’ll be treated to our outstanding customer service when you enter our beautiful Santa Rosa Genesis dealership. Visit our showroom and ask our friendly sales associates what makes the Genesis line of vehicles so unique. Petaluma Genesis shoppers will find making the drive will pay off when looking for your new car. We are proud to serve our city of Santa Rosa and cities like Petaluma, Rohnert Park Vallejo, Napa, Sonoma, and more. GENESIS SERVICE CENTER We understand the importance of proper maintenance and repair work. Whether your Genesis needs scheduled maintenance or repairs, our expert technicians will work on your vehicle quickly to get you back behind the wheel. They’re experts on all the Genesis models. Our service technicians use genuine Genesis parts, the same ones used to manufacture your car. When you need service, we’re nearby and ready to help. Schedule your Genesis service visit by phone or use the form on our website.
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2755 Corby Ave

Santa Rosa, CA

95407

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Showing 408 reviews

November 13, 2023

Britt made it very simple and easy, was kind. The gentleman doing the registration and contracts was nice and detailed More

by JSANT1021997
Recommend Dealer
Yes
Employees Worked With
Britt Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Britt Matthews
November 13, 2023

Cesar Lopez provided excellent service and kept me updated while I waited. I have no idea who David Shilling is. More

by SHDWBRN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2023

Had an appointment and took three hours, people are very nice but super long wait More

by laurendjesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Shilling
November 11, 2023

Friendly and competent. Good at keeping in touch with reminders. Love Laura’s sense of humor and positive attitude. More

by SPLANCONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael White, Eliezer Zaragoza
November 11, 2023

My experience with this dealership finds it to be efficient and thorough. My service advisor, Laura Stout, is friendly, very professional and takes excellent care of mine and my car’s needs. I give h More

by Lgh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Stout
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Shilling
November 09, 2023

Caesar was great. Dealership STILL didn't address problem after $240 diagnostic fee. Joe Reynoso isn't happy. We know about the engines from KIA and Hyundai having a ' More

by rob@reynosowines.com
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar Lopez
November 08, 2023

Cesar took great care to insure the software update was completed in a very timely manner for our Ioniq 5. He was very courteous and pleasant. More

by MATTHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2023

Myles is knowledgeable, friendly, and authentic. He made the process easy and understandable. I can confidently recommend him to friends and family. More

by MELINDAERICKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Myles Comb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Steinberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 04, 2023

Excellent service from all. Clear communication from everyone. No further words are needed despite the minimum More

by Zonkpig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Shilling
November 04, 2023

Great people. An accurate assessment and concerned about customer satisfaction. A really good experience and I will be back for all my needs. More

by PAUL.FORGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Shilling
Nov 05, 2023 -

Genesis Of Santa Rosa responded

Thank you Paul. We appreciate you taking the time to share your experience and look forward to providing exceptional outcomes in the future. Mark