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Genesis Santa Monica

Santa Monica, CA

4.5
155 Reviews

2450 Santa Monica Blvd

Santa Monica, CA

90404

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Showing 155 reviews

April 12, 2023

The staff was professional and friendly, shout Dean for all the help. Overall the experience was longer than expected due to time taken between the insurance company and the dealership. With that being sai More

by trevorverone
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dean Terrones
April 12, 2023

Great service. Very accommodating staff. Would highly recommend this dealer. While they didn't have a loaner vehicle available for me, they provided an uber ride to More

by mjacobvelasquez
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Benson Chin
April 12, 2023

Was good. They actually said they couldn’t identify my issue but when I got the car back it was fixed, can’t argue with that More

by russcasey13
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Benson Chin
April 12, 2023

They were very responsive and made sure I was satisfied with all aspects of the purchase. Rufat, Jaime, and Jordan are all excellent and pleasant to work with! More

by rgerrity
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jaime Torres, Jordan Segell, Rufat Zokrhabov
April 12, 2023

Great service, great people. Attention to detail and you leave with confidence. Highly recommend the brand and dealership. More

by arjobson
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tammy Weaver, Dean Terrones
April 11, 2023

Hannah has been an absolute pleasure and consistent with staying in touch. We pass multiple dealerships to maintain being a client of hers. She is a genuine person and cares! More

by monicabookerholmes
Recommend Dealer
Yes
Employees Worked With
Jaime Torres, Hannah Miller
April 10, 2023

Dean and his team could not have been more accommodating and helpful in getting our car repaired and working with our insurance. Everything about our experience was excellent. More

by Stephensc
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dean Terrones, Benson Chin
April 10, 2023

Brand spanking new! Beautiful dealership with a nice sitting area. Would be nice to add somewhere I can use a desk in the event I need to pull out my laptop and work... More

by alexyu0
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Melvin Hayes, Benson Chin
April 09, 2023

Fix my problem in less than 15 minutes. Very fast and professional. I am impressed More

by mtemco
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Benson Chin
April 08, 2023

Very quick, easy and smooth transaction. Was in and out within an hour and a half. Monica was very helpful and provided top-notch customer service. She definitely made it a point for me to h More

by nasib.manekia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Baldonado, Monica Lopez