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Genesis of Albany

Albany, NY

4.9
23 Reviews

347 New Karner Rd

Albany, NY

12205

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Showing 23 reviews

January 19, 2024

Olivia helped me into my new Genesis and she was start to finish fantastic ! Very knowledgeable and on top of it! No worries, smooth sailing easy transaction. Definitely will be sending family her way! More

by Ashley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Olivia
December 29, 2023

We recently purchased a GV70. Jason Blake was our sales representative We knew right from the start that he was the one to get us what we wanted. Very knowledgeable and a very pl More

by mary1101
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Blake, Alexandra Ryan
October 13, 2023

Our salesman Lauren was great. She had showed us every GV70 on the lot until we found the one we wanted. When we came back to buy. she had everything ready for us so we didn’t have More

by Bobandlaurie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren McDermott
Oct 16, 2023 -

Genesis of Albany responded

Thank you for your kind review, Bob and Laurie! We're happy to hear that Lauren was so thorough and helped you find exactly the right vehicle, and made the process so easy. Enjoy your new GV70!!

August 31, 2023

Derek was our sales representative at the dealership and gave us a great deal. We'd happily send more people to buy! More

by omegawriter1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Belden
Sep 01, 2023 -

Genesis of Albany responded

Thank you for your review! We're happy that Derek made it so easy to get into a car you love. Enjoy your new ride!!

May 16, 2023

I was shopping to buy a Santa Cruz but after chatting with Aschley, my sales rep, I wound up trying out and buying a gorgeous g70. It was exactly what I really wanted after all having lost my A4 in an a More

by Cooper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Aschley Anastasi
May 17, 2023 -

Genesis of Albany responded

Cooper, thank you very much for your review! We know that shopping for a new car is never easy, especially after having lost your previous vehicle like that, but we're glad that Aschley worked with you every step of the way and turned it into such an amazing experience. Enjoy your new G70!!

January 05, 2023

Purchased our GV80 the week after Christmas. Lauren McDermott was our sales agent and she made our experience smooth and pleasant. We drove many SUV’s over many weeks, ultimately narrowing it do More

by coneil5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren McDermott
January 01, 2023

Mark G was very knowledgeable, easy going, and didn’t pressure me. He made the car purchasing experience a pleasant experience More

by Stehen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Goodwin
November 30, 2022

I was test driving a lot of SUVs and I have to say that Mark's customer service was second to none. We asked a lot of questions that he answered with confidence, and while the exact car we were looking for More

by Hollis Crow
Recommend Dealer
Yes
Employees Worked With
Mark Goodwin
May 12, 2022

I purchased my GV70 from Mark G. He was on top of it all, he answered all my question and even drove two hours away to bring my new car to me. I was able to purchase the car from t More

by GV70 owner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Goodwin, Don Carlino
May 12, 2022

Mark Goodwin made my purchase seamless and easy and went the extra mile! (or should I say the extra 150 miles!!) Mark drove 150 miles to meet us and drop off the car. We cannot speak highly enough about the More

by AH1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Goodwin