Genesis of Albany
Albany, NY
Filter Reviews by Keyword
By Type
Showing 30 reviews
I was shopping to buy a Santa Cruz but after chatting with Aschley, my sales rep, I wound up trying out and buying a gorgeous g70. It was exactly what I really wanted after all having lost my A4 in an a with Aschley, my sales rep, I wound up trying out and buying a gorgeous g70. It was exactly what I really wanted after all having lost my A4 in an accident. Aschley knows her business and her customers. She was willing to work with me towards my price goals and even personally delivered the car to my door. I have never experienced such excellent service from a dealer before. The best. More
Purchased our GV80 the week after Christmas. Lauren McDermott was our sales agent and she made our experience smooth and pleasant. We drove many SUV’s over many weeks, ultimately narrowing it do Lauren McDermott was our sales agent and she made our experience smooth and pleasant. We drove many SUV’s over many weeks, ultimately narrowing it down to the Genesis and Mercedes. Our decision was made based on many things- most importantly the vehicle itself, and Lauren’s very accommodating, extremely knowledgeable service. Lauren was able to answer all our questions and assist us with setting up the many different features in our car, she always returned phone calls and followed up making sure we were taken care of on every level. We could not be more impressed with her level of knowledge on the GV80, she is the lady to ask for if considering a purchase! More
I was test driving a lot of SUVs and I have to say that Mark's customer service was second to none. We asked a lot of questions that he answered with confidence, and while the exact car we were looking for Mark's customer service was second to none. We asked a lot of questions that he answered with confidence, and while the exact car we were looking for wasn't in, he told us the process of keeping an eye on future deliveries to earmark one for us. Would highly recommend! More
I purchased my GV70 from Mark G. He was on top of it all, he answered all my question and even drove two hours away to bring my new car to me. I was able to purchase the car from t He was on top of it all, he answered all my question and even drove two hours away to bring my new car to me. I was able to purchase the car from the comfort of my living room. What service!!! Thank you for everything and everyone at Garvey Genesis. Highly recommend More
Mark Goodwin made my purchase seamless and easy and went the extra mile! (or should I say the extra 150 miles!!) Mark drove 150 miles to meet us and drop off the car. We cannot speak highly enough about the the extra mile! (or should I say the extra 150 miles!!) Mark drove 150 miles to meet us and drop off the car. We cannot speak highly enough about the wonderful experience we had purchasing our new Genesis from Garvey Genesis. You couldn’t ask for better service. Mark was extremely knowledgeable and professional. We would highly recommend Mark and Garvey to anyone looking for a Genesis or Hyundai you’ll be treated like family!. More
I purchased a Genesis from Bill Albrecht and it was a smooth non pressure experience. Bill was great to work with and I would highly recommend him to others! smooth non pressure experience. Bill was great to work with and I would highly recommend him to others! More
Your personal service is always appreciated. Like the way they check the car for needed repairs. We did not mind waiting for about 3. Hours as you did not have any cars for use. Wish they could have vacuumed they check the car for needed repairs. We did not mind waiting for about 3. Hours as you did not have any cars for use. Wish they could have vacuumed the inside of the car. More