Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Genesis of Cary

Cary, NC

4.8
42 Reviews
Call Dealership (919) 447-3900

5000 Old Raleigh Road

Cary, NC

27511

Directions

By Type

42 Reviews of Genesis of Cary

June 19, 2025

As a former Southern States patron, the level of service provided at Genesis of Cary is incomparable! The attention to detail regarding the vehicle and your person, took me back to the days when these thing More

by calvintsamuelsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Haddock
Report | Print
May 04, 2025

Genesis of Cary delivers unparalleled service! Monica’s exceptional interpersonal skills make every visit a pleasure, leaving us feeling genuinely valued. Choosing our first luxury car—despite the More

by Patrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Gupta
Report | Print
May 05, 2025 -

Genesis of Cary responded

Patrick, we're delighted to hear that Monica made your experience at Genesis of Cary so enjoyable. Thank you for choosing us for your first luxury car purchase! Enjoy the ride!

February 13, 2025

Cameron did a great job helping us with our purchase . Very personable supportive of our needa More

by Gin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron, Darian, Gene
Report | Print
Feb 14, 2025 -

Genesis of Cary responded

Gin, thank you for sharing your support of Cameron at Genesis of Cary!

January 25, 2025

Professional, courteous and mechanical knowledgeable about the vehicle makes this my dealership of choice. In many views I see owners asking about valet service not being offered, Johnson's Genesis is a More

by sisterjordan21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica gupta
Report | Print
Jan 27, 2025 -

Genesis of Cary responded

Thank you for choosing Genesis of Cary as your dealership of choice! We're delighted to hear that our professional and courteous service, along with our full range of customer services, met your expectations. We appreciate the support and look forward to serving you again in the future!

December 02, 2024

Fast…. Efficient…friendly…large brand new dealership and owned by the Johnson Dealership Group! Top Notch!! More

by jvandervort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Report | Print
Dec 02, 2024 -

Genesis of Cary responded

Thank you for the fantastic feedback! We're delighted to hear that your experience at Genesis of Cary was top-notch. We appreciate your support and look forward to serving you again in the future!

November 20, 2024

This dealership has been true to their word…. a little hard to get a loaner at times but I’m willing to wait to keep the service. More

by Donaldthomas1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monuca
Report | Print
Nov 20, 2024 -

Genesis of Cary responded

Donald, thank you for your feedback! We're glad to hear that Genesis of Cary has been meeting your expectations. We appreciate your patience with the loaner situation and are here to assist whenever needed.

November 08, 2024

All of the team was extremely helpful! Thank you! I’m from NMB, SC therefore a three hr trip home & the team had me in & out as fast as possible. More

by Wjm33144M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Haddock
Report | Print
Nov 08, 2024 -

Genesis of Cary responded

We're delighted to hear that our team at Genesis of Cary made your visit efficient and enjoyable! Thank you for making the trip. Safe travels home!

October 20, 2024

Nice dealer. People very friendly. Salesman was excellent. Ok choice of GV70 colors. Upset with detailing of car. Exterior of car was good at all. Water spots More

by Lakeluck52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Oct 21, 2024 -

Genesis of Cary responded

Thank you for your feedback on Genesis of Cary. We're glad to hear our team was friendly and helpful, but we're sorry about the detailing issue with your Genesis GV70. We'll address this concern to ensure a better experience next time!

October 04, 2024

Professional service of my car. Polite and gave me a loaner. Then drove to my house the next day with my car to pick up the loaner. More

by steveprystowmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan
Report | Print
Oct 06, 2024 -

Genesis of Cary responded

Steve, we're delighted to hear about your positive experience with our team at Genesis of Cary. Providing professional service and convenience is what we strive for. Thank you for sharing!

October 01, 2024

Monica is always delightful to work with. Eathen was courteous and professional. Thank you guys. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
Report | Print
Oct 01, 2024 -

Genesis of Cary responded

Thank you for trusting Genesis of Cary with your business, Mike! Monica and the team are always happy to provide this level of courteous and professional customer support.

1
2
...
5