Genesis of Cary

Had very hard time contacting anyone, they would call say call back but it was impossible to call the person who left the message . call back but it was impossible to call the person who left the message . More

I recently had my car serviced at Genesis of Cary and I’m thoroughly impressed with the experience from start to finish. Every query I had was answered promptly and professionally, which made the entire proc thoroughly impressed with the experience from start to finish. Every query I had was answered promptly and professionally, which made the entire process stress-free. A special shoutout to Sneha, my service coordinator, who truly stood out. Her communication was clear, timely, and reassuring throughout. She took the time to understand my concerns and made sure my issue was resolved efficiently and to my complete satisfaction. What I appreciated most was the seamless coordination between Sneha and the entire Genesis of Cary service team. It’s clear they work as a well-oiled unit, prioritizing the customer experience at every step. If you’re looking for a dealership that combines premium service with genuinely caring staff, Genesis of Cary is the place to go. I’ll definitely be returning for all my future service needs! More

Both salesman, online and at the dealership were excellent. They had the car I wanted at the price I needed it to be. Customer service is great and the facility is clean and very nice. excellent. They had the car I wanted at the price I needed it to be. Customer service is great and the facility is clean and very nice. More

The car we were interested in was a used ford but the dealer prepped it and did some fairly complex preventive maintenance. The car is exactly what we were hoping for. dealer prepped it and did some fairly complex preventive maintenance. The car is exactly what we were hoping for. More

Car was kept for a long time and damage done still exists.. detailing concern existing exists.. detailing concern existing More

We recently purchased a 2025 2. 5T GV80 and overall pleased with the car with the exception it had a scratch on the hood which we were hoping it would have been fixed before we took 5T GV80 and overall pleased with the car with the exception it had a scratch on the hood which we were hoping it would have been fixed before we took delivery but wasn’t. We received a good trade on value for our BMW X5. More

They are very attentive and professional. They always find a way to provide a loaner when needed. They always find a way to provide a loaner when needed. More

The staff is friendly, accommodating and most of all listens to our concerns. Once the concerns are noted they focus on determining a remedy and clearly communicates the decision. listens to our concerns. Once the concerns are noted they focus on determining a remedy and clearly communicates the decision. More

Service was great with sneha godse n perry Godwin . They made be feel special n important. They made be feel special n important. More

Friendly and helpful . Secured the network to secure the vehicle that I was searching for both in color and options. Secured the network to secure the vehicle that I was searching for both in color and options. More