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Genesis of Cherry Hill

Marlton, NJ

4.8
220 Reviews

451 NJ-73

Marlton, NJ

08053

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220 Reviews of Genesis of Cherry Hill

February 16, 2026

Excellent buying experience, the staff that took care of me were professional, kurtious and knowledgeable. More

by Harry T
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Trotenberg, Steve Yates and Neil Gervon
January 13, 2026

I just took delivery of my 3rd GV80 from Genesis of Cherry Hill. Working with Joe Stuper could not have been easier. I look forward to working with him again in the future. More

by rdevecka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Stuper
January 06, 2026

My salesman Joe Stuper was excellent. I would highly recommend dealing with him. I am extremely pleased with the entire transaction. More

by Logatl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Stuper
December 18, 2025

My salesman Benjamin Trotenberg was excellent. Ben was very helpful, patient, friendly, and knowledgeable. Overall a great experience! More

by docpros
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin Trotenberg, Joseph Narciso
December 12, 2025

I had a fantastic buying experience at Genesis of Cherry Hill. Ben Trotenberg is a salesman who is very experienced and knowledgeable about the product he is selling. He made the buying process seamless. I More

by robbmark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Trotenberg
November 13, 2025

I just leased a 2026 Genesis GV70 at Genesis of Cherry Hill. I typically loathe the car buying experience. But, this time was different. From the sales team to the finance team to the car delivery process More

by rschwartz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben Trotenberg
June 27, 2025

I had one of the most frustrating dealership experiences I’ve ever encountered with Burns Buick GMC / Genesis of Cherry Hill. From the start, communication was inconsistent, slow, and unprofessional. I was More

by Josecruz797
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
William J. Smith
Jul 03, 2025 -

Genesis of Cherry Hill responded

Hello José, Thank you for sharing your experience. We’re genuinely sorry to hear that you left feeling disappointed, as that’s never the impression we want to leave. We appreciate your early interest in the BMW 8 Series and understand the importance of prompt, clear communication, especially when shopping from out of state. After reviewing our full correspondence with you, we’d like to offer additional context. You first submitted your inquiry late on Saturday, May 31st, during a high-traffic end-of-month sales day. Our team responded promptly via phone, email, and text, but your reply came in near closing. Since we’re closed Sundays, we resumed contact Monday morning, at which point the vehicle in question had been placed on hold with a deposit. We understand this was frustrating and communicated the car’s status to you immediately. When the vehicle later became available again, our Pre-Owned Sales Manager worked directly with you to provide detailed pricing breakdowns and market comps. Despite several messages outlining that our out-the-door price of $71,000 was firm, we remained transparent, courteous, and consistent throughout. We respect that you had other options and preferences in your local market, and we sincerely wish you the best in securing the right vehicle. We also take your feedback seriously and will continue to review how we can better align customer expectations with real-time inventory updates, especially over weekends and during high-volume periods. Thank you again for your interest in our dealership. Sincerely, Genesis of Cherry Hill Management Team

May 27, 2025

Best dealership I ever experienced Young Ben was so helpful because I am old and hard to get a handle on all the buttons Great car ,best ride ever and I have driven some large cars More

by Sam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ben
April 22, 2025

5-Star Review for Frankie Dinofa – Exceptional Service Experience! I recently brought in my Genesis G70 for service and had the absolute pleasure of working with Frankie Dinofa. From start to finish, F More

by Mortonflowersofeden
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie Dinofa
April 22, 2025

Outstanding world-class experience. The sales team was professional, no pressure, and easy to work with. The vehicle was ready when they promised it to be and the paperwork process was More

by K Baur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Sprague and Zach Bacchus
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