Genesis of Denville

Service repairs Good customer service annd pleasant assistants. Would take my car there at all time. I hope rhings don't change next time I go there. So far I reall Good customer service annd pleasant assistants. Would take my car there at all time. I hope rhings don't change next time I go there. So far I really appreciate them for taking care of my car. More

Great Service I have been going to this service center since i bought my car back in 2014. They always are courteous and great service and price. I have been going to this service center since i bought my car back in 2014. They always are courteous and great service and price. More

Service feedback Great customer service and service! Everyone is very pleasant to work with and the waiting area is well maintained. They have great snacks and drinks Great customer service and service! Everyone is very pleasant to work with and the waiting area is well maintained. They have great snacks and drinks and keep the facilities very comfortable. More

Reply to survey Service rep was very courteous and knowledgeable He explained what work would be done and what the cost would be Work was done on time. All of my q Service rep was very courteous and knowledgeable He explained what work would be done and what the cost would be Work was done on time. All of my questions were answered to my satisfaction More

Tire Replacement I recently started working near this Infiniti dealership and had gotten a flat tire on my first day. I brought my car here for service and although I I recently started working near this Infiniti dealership and had gotten a flat tire on my first day. I brought my car here for service and although I did not purchase my car here I was treated extremely well. Not only did my one flat tire get replaced but Rebecca my service writer had informed me that two other tires had bubbles from potholes and she got them covered under my tire protection. I walked out with 3 brand new tires all covered under my tire warranty thanks to the amazing service at this dealership. Would recommend to anyone. More

As planned, and expected, as usual I've had only good to great service experiences at Salerno Infiniti of Denville and my latest was no exception. My car's differential and other fluids I've had only good to great service experiences at Salerno Infiniti of Denville and my latest was no exception. My car's differential and other fluids were replaced on time, as promised. Simple, but accurately done and vehicle returned on time. More

Friendly, professional through. Best service experience ever As I stated, the entire experience was AAA.The vehicle is returned washed,clean.The service manager even follows up with a phone call. All in all, exc As I stated, the entire experience was AAA.The vehicle is returned washed,clean.The service manager even follows up with a phone call. All in all, excellent. More

Pleasant and memorable experience Chris was a true pleasure to deal with. Never felt any pressure at all from the very beginning and was very transparent. He was also very personable Chris was a true pleasure to deal with. Never felt any pressure at all from the very beginning and was very transparent. He was also very personable and made this typically draining experience actually kind of memorable. I would absolutely recommend him to friends and family. The dealership itself was very professional and pleasant as well. Overall, great experience. More

excellent service as always Allie always goes over every detail and explains exactly what needs to be done for service. She also called me to updat ethe status of my repair. Allie always goes over every detail and explains exactly what needs to be done for service. She also called me to updat ethe status of my repair. More

I always feel taken care of I’ve had a relationship with Salerno Duane Infiniti for approximately 12 years when I purchased my first vehicle from them (I’m now on my third Infini I’ve had a relationship with Salerno Duane Infiniti for approximately 12 years when I purchased my first vehicle from them (I’m now on my third Infiniti). I have taken all my cars to them for service and always feel very well taken of. Their prices are very reasonable. I even just had my rims refinished with them just recently. They look beautiful and I didn’t leave feeling like I paid anything remotely unreasonable. I’ve worked with Allie Hoffman for years now in the service department. It’s really great having a relationship with her and she’s been a great help to me over the years. Thank you Allie! More