Genesis of Denville

In & Out We arrived to dealership 10 min before closing time. Met with Chris. He already brought the car I wanted to the front. No run around, no dealership We arrived to dealership 10 min before closing time. Met with Chris. He already brought the car I wanted to the front. No run around, no dealership games, straight to the point of getting close to price I wanted. Sealed the deal and we were out. He didn't rush us and was not pushy. Open and honest and that made my decision making easy and fast. Thanks Chris! Love the car!! More

Worth the 4hour ride. Betsy Starch was great to work with. Answered all my questions and made the car buying very easy. She kept me up to date with phone calls and emails. Betsy Starch was great to work with. Answered all my questions and made the car buying very easy. She kept me up to date with phone calls and emails. I highly recommend the dealership and Betsy Starch. More

Awesome I had a particular car in mind, did my research and narrowed down my choices. Betsy was a true professional, very good listener and put a compelling I had a particular car in mind, did my research and narrowed down my choices. Betsy was a true professional, very good listener and put a compelling deal together that reflected she had my needs in the forefront of hers. A true pleasure! More

Exalted Very nice and professional service , they helped me a lot in getting a loan, I got a lot of important advice , even over the phone . I am very please Very nice and professional service , they helped me a lot in getting a loan, I got a lot of important advice , even over the phone . I am very pleased with the service and the car, thank you very much . More

Awesome customer service and would highly recommend! Worked with Travis Tighe at the dealership and he was professional, knowledgeable and extremely personable. After finalizing what we wanted, he had us Worked with Travis Tighe at the dealership and he was professional, knowledgeable and extremely personable. After finalizing what we wanted, he had us in and out the door quickly with no hassles. Also, Danielle Romeo was awesome in being friendly, organized, detailed and thorough in reviewing the truck's features. Would highly recommend Travis and Danielle and will definitely be back! More

Exceptional customer service with no hassles! Travis was our assigned rep through the Costco auto program, and he was extremely professional and friendly when we arrived. He sat us down to gauge t Travis was our assigned rep through the Costco auto program, and he was extremely professional and friendly when we arrived. He sat us down to gauge the type of vehicle that best for our needs. He was a wealth of knowledge and answered any all questions that we had about the 2015 QX60 AWD and all the additional packages that we decided on purchasing. He gave us a pricing sheet with a large discount off the MSRP price and explained what the discounts were for as well (Costco+dealer incentive discounts). Suffice it to say we were sold right away, we were able to pickup our car in 1 business day. It was honestly the easiest car buying experience I have ever had. I highly recommend purchasing from Salerno Duane Inifiniti in Denville. David was the finance rep and he did a terrific job of explaining the contracts that we were signing. He also was very thorough with explaining the warranty information and other conditions of the purchase. I left the dealership in my new car feeling confident in my purchase because I know David covered everything and made sure my mind was at ease before I left. Danielle sat with my wife and I in our new car and went over every single feature and button in the car to make sure we knew all the options our car came with. She was thoughtful, insightful, and patient in her explanations. She saved me the time of have to read an entire manual with a 20 minute demo of what the car can do. She's even willing to repeat it as many times as necessary, all you have to do is show up at the dealership when you have questions about the cars functionality. Salerno Duane in Denville offers exceptional service by exceptionally well informed people for the ultimate car buying experience. More

I keep coming back here This is the third car I have purchased here and will be back for a 4th. Scott Kammerer took good care of me as did the folks in the past. Reason to This is the third car I have purchased here and will be back for a 4th. Scott Kammerer took good care of me as did the folks in the past. Reason to come back is Walter and Allie in service. Raz also made the necessary final details of the deal to see it through. Scott will work for you and is very detail oriented and follows through until you are satisfied. Thanks again!!! More

Fantasitic Sales and Customer Service of our QX60 This was our first Infiniti after being a Mercedes, BMW and Audi customer. We were reluctant at first going with a Japanese luxury. Travis Tighe our This was our first Infiniti after being a Mercedes, BMW and Audi customer. We were reluctant at first going with a Japanese luxury. Travis Tighe our salesman was really great and continues to follow up with us on a regular basis. We had an issue with staining of the leather of the back seats from a friends cocktail dress on the way to a sweet 16. We were so upset since the vehicle was only three weeks old. Our salesman and service department really stepped up and had a leather specialist remove the stains since they were not able to do so. My wife absolutely loves the this Qx60 and I love the customer service of this dealership. Thank you Travis, Ashley in service and Walter service manger. Dr. Mario Agaliotis Dr. Georgia Agaliotis More

Outstanding!!! Best dealer experience ever!!! The whole process was smooth, unlike other dealers we've purchased vehicles from. Our salesperson Scott was great.... Best dealer experience ever!!! The whole process was smooth, unlike other dealers we've purchased vehicles from. Our salesperson Scott was great......remembered every detail & was very knowledgable about our vehicle. A stress free buying experience from start to finish. Danielle went over every detail of our new truck with us, to make sure we knew how everything worked. Normally, after we buy a new car, I have to take time the next day to sit and go over it with my wife, but not this time!! I will be sure to recommend this dealership to all my friends and family!!!! More

Choosing Salerno Duane Infiniti From the first visit when I met Christian, he was very attentive and helpful but was never aggressive or pushy in his approach. After test driving a From the first visit when I met Christian, he was very attentive and helpful but was never aggressive or pushy in his approach. After test driving a couple of cars, I was still unsure as to which model Infiniti I really wanted. He was very diligent in sending me a weekly e-mail update in terms of what models were available and always focused in on trying to help me find what I was looking for. Ultimately, I decided on a CPO 2014 Q50 and had casually mentioned in an e-mail the model/color I was looking for. He contacted me immediately as soon as the dealership got the CPO Q50s in, as the exact model and color I wanted was in. I had initially found the car in CT but it had a black interior and I wanted a wheat interior. They had exactly what I was looking for. Afterwards I came in to test drive and check out the car. Christian and his sales manager, Raz, matched the excellent price that I got at the CT Infiniti dealer without any haggling and also matched the trade-in price for my car. I was THRILLED! Afterwards I had a one hour new car orientation with Danielle, their customer service rep. All in all, I can't say enough about Christian and the Salerno Duane team....level of customer service, attentiveness, excellent and fair price, etc. And after the sale, Christian has and continues to follow up with me regarding my car experience. I love my CPO Q50 and am grateful for having had such an excellent experience. I would highly recommend this dealership and working with Christian Garcia! It is a pleasure!! More