Genesis of Denville

Very pleased with the Professionalism and service provided by Sue, and Allie. It is always a pleasure to deal with them. Salerno-Duane Infiniti is lucky to have them around. The one issue that I d provided by Sue, and Allie. It is always a pleasure to deal with them. Salerno-Duane Infiniti is lucky to have them around. The one issue that I did have wasn't with the dealership, but with the Technician sent from Infiniti to the dealership. I cannot, and will not believe that an external source of heat melted my side view mirrors....it happened three times in the same exact spot....even if it was a reflection off something it wouldnt have matched all three times...it just doesn't make sense. More

I bought a 2010 G37x brand new. I had had some issues with the service department, but when I voiced my issues the General Manager, Jorge Rodrigues, contacted me directly and dealt with me in a very fair with the service department, but when I voiced my issues the General Manager, Jorge Rodrigues, contacted me directly and dealt with me in a very fair and upfront manner and took care of any issue that I had. He spoke to me at length and went to great lengths to make me feel comfortable with what he was doing in order to take care of my problems. More

I recently purchased a new JX 35 and my wife and I absolutely love this car. This is our 4th Infiniti in the last 12 years but the first one that we purchased from Salerno Duane Infiniti. I dealt with absolutely love this car. This is our 4th Infiniti in the last 12 years but the first one that we purchased from Salerno Duane Infiniti. I dealt with Art Blenner and he was amazing! He's made me wish I could go back in time and buy the previous 4 models from them as well. The reason why I'm saying this is because this was the most pleasurable car buying experience I've ever had. This company and it's representatives just "get it". They make you feel so important that you don't want to go anywhere else to even look for a car because the value is second to none! Their employees walk around the dealership with this " is their anything else I can do to make you happier attitude" and I'm ecstatic that I found a company that I know is going to stand behind their product and me for as long as I continue to deal with them. If your like me.... And you've leased cars in the past, go to Salerno duane Infiniti and prepare to be blown away! More

Purchased a new JX35. Love the car, and the process of purchasing couldn't have gone more smoothly. Everyone at the dealership is and has always been professionals through and through. Jerry took good c purchasing couldn't have gone more smoothly. Everyone at the dealership is and has always been professionals through and through. Jerry took good care of us in the buying process, found the car I wanted, got it in quickly and delivered it on time. I also can't say enough about Allie and Sue in Service. We had many infinities years ago, and are just coming back to the dealership now that they came out with the new JX. Allie and Sue were the best back then, and still do not dissapoint!! They define the term Customer Service. Going over and above to make the service experience smooth and seamless. We highly recommend this dealership! More

Pleasurable car buying experience. Raz is phenomenal! I inquired about the vehicle via email. Raz promptly responded to my inquiry, and we scheduled a test drive. I was greeted by a friendly and attentive inquired about the vehicle via email. Raz promptly responded to my inquiry, and we scheduled a test drive. I was greeted by a friendly and attentive staff. Needless to say, I purchased the vehicle, and I love it. No hassle, no gimmicks, all customer service. I am extremely happy. More

I am always received as a friend and they treat me accordingly. I had to have a side mirror cover replaced. They had the part in stock but had to send it out to be painted (bright red) and thought it accordingly. I had to have a side mirror cover replaced. They had the part in stock but had to send it out to be painted (bright red) and thought it might take 3 days.I mentioned I was lost without the side mirror for safe driving and lo and behold they had it ready the next day. More

What can I say Perry Snitkin made my shopping experience wonderful and extremely easy..I lost base with Perry for a month and out of nowhere he sent me an email as a courtesty follow up.. Within a week I wa wonderful and extremely easy..I lost base with Perry for a month and out of nowhere he sent me an email as a courtesty follow up.. Within a week I was in a new G25X. The Car is Amazing the Service was Exceptional and Perry Snitkin as my mom would say Superburb! Thanks Salerno Duane Infiniti of Denville Family:) More

My husband and I bought our Infinities here a few years ago and could not be happier with our service. We have worked with Allie and Walter who are wonderful and these last couple of years we have worke ago and could not be happier with our service. We have worked with Allie and Walter who are wonderful and these last couple of years we have worked mostly with Sue. We cannot say enough about how personable, knowledgable and accomodating she is. We have consistenly recieved service that exceeds our expectations. We don't often have service requirements other than routine maintenance but when we do require it the job is well done, and done quickly. It has been a pleasure doing business with the team and we will purchase our next Infinitis here for sure. More

Staff determined quickly and accurately the work to be done. Got me in asap and loaner provided to accommodate my schedule. Efficient courteous service. Car ready when stated and no re-work required. done. Got me in asap and loaner provided to accommodate my schedule. Efficient courteous service. Car ready when stated and no re-work required. More