Genesis of Denville

Great waiting time and frequent updates . Discussed services done and explanations from managers and staff Discussed services done and explanations from managers and staff More

Joe, Lospinuso is a professional and knowledgeable service consultant. I couldn't be happier with the service provided by him and Salerno Duane infiniti. service consultant. I couldn't be happier with the service provided by him and Salerno Duane infiniti. More

When I called to set up the service date, I was not told the cost of the 30,000-mile service for my QX80. When I was at the dealership, upon service completion, I was not able to get the bill. I received th the cost of the 30,000-mile service for my QX80. When I was at the dealership, upon service completion, I was not able to get the bill. I received the amount via text, but I did not yet receive the service details. Waiting for USPS. Do not blame Allie - she was crazy busy with other customers. More

I initially bought my 2017 Infiniti Q60 RS for purchasing extended warranty because my factory warranty will be up in a month. I was debating if I wanted to keep the car or sell and buy the new 2023 Jaguar extended warranty because my factory warranty will be up in a month. I was debating if I wanted to keep the car or sell and buy the new 2023 Jaguar F Type SVR, unfortunately due to short inventory that deal fell through. I was told that there is a fee for inspection no problem paying for the inspection. However the mechanic (Kevin R) that was assign to do the inspection I felt he was kind of careless when he conduct the inspection. I was waiting in the Lounge when I hear an engine is revving high as I walk through the s.a office, I saw that the sounds were coming from my car. I asked the s.a why the mechanic is revving the engine that high? He told me that's the way to check for alternator charging. I am sorry but that was xx, because there is scan tools or other electric device available today that can detect if the alternator is charging and the test the battery. When I got the car back I notice the fenders have grease on it. I keep my cars garage kept indoor and don't drive it in rain or snow so I know for sure that grease was obtain from the shop. Finally I did end up buying the extended warranty and work with David Kaslinger who was excellent with his work. More

Service and experience are always good here, and car always looks new when I get it back which is great. However was disappointed in a few things: price for an oil change went up, no more snack bar, and always looks new when I get it back which is great. However was disappointed in a few things: price for an oil change went up, no more snack bar, and no more beer/wine :-( More

I had a serious issue with my brand new Infinity. Service said they would take care of it and they did. Hassle free. Service said they would take care of it and they did. Hassle free. More

Excellent service, Joe was great and made sure that things were taken care of and kept me updated as promised and ensured the vehicle was ready at the time it was supposed to be. things were taken care of and kept me updated as promised and ensured the vehicle was ready at the time it was supposed to be. More

friendly and very helpful working with Ms. Lourdes, highly recommended Salerno Duane Infiniti will see the dealership in the future Lourdes, highly recommended Salerno Duane Infiniti will see the dealership in the future More

Friendly and knowledge staff. Clean and comfortable waiting area. I highly recommend Salerno Duane Infiniti service and sales. Clean and comfortable waiting area. I highly recommend Salerno Duane Infiniti service and sales. More

This Dealership has a $750 Documentation fee That you don’t see or hear about until you sign.. When you question it you hear Didn’t I tell you about that? We have to save your documents for 5 years. don’t see or hear about until you sign.. When you question it you hear Didn’t I tell you about that? We have to save your documents for 5 years. The 750 is the file cabinet storage rental fee. Lol Never Again! More