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Genesis of Denville

Denville, NJ

4.9
1,647 Reviews
Call Dealership (862) 217-6321
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3103 NJ-10

Denville, NJ

07834

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1,647 Reviews of Genesis of Denville

April 15, 2023

Allie Hoffman is always so incredibly helpful , knowledgeable and professional and she made sure I was taken care of in a timely manner. I have been an Infiniti customer for over 15 years and I ca More

by Nina Wolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman, Walter Frimberger
Report | Print
April 08, 2023

We were pleasantly surprised and happy with the efficiency in buying our new car! Highly recommend Lourdes! More

by Dianne grenz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lourdes Thompson
Report | Print
April 07, 2023

Lourdes was extremely patient, helpful, and supportive throughout my experience. She worked with Matt to make sure that I went home in a car that I love. Thank you so much Lourdes. More

by shatcher613
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lourdes Thompson, Matthew Kornhauser
Report | Print
April 04, 2023

Mario, Joe or Alice - all 3 are excellent customer service reps. A visit to this dealership is seamless. More

by BFAHEY5490
Recommend Dealer
Yes
Employees Worked With
Mario is excellent!, Allie Hoffman, Walter Frimberger, Bill Gusta, Joe Lospinuso
Report | Print
March 28, 2023

I have been dealing with Allie for over 20 years now. She has always provided excellent service each and every time. I will always bring my cars back there for service as i have always for the last 21 y More

by JAMCAT34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
Report | Print
Mar 30, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 27, 2023

Mario from service department helped me and answered all the questions. He is very knowledgeable and professional. Thanks Mario!!! More

by TED0079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dawson
Report | Print
Mar 30, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 26, 2023

Transmission is bad. Back window does not work. Brakes are rusty. Not a great transaction. More

by erinnck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lourdes Thompson
Report | Print
Mar 30, 2023 -

Genesis of Denville responded

Erinnck, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

March 26, 2023

Courteous service was provided as well as clear explanations and top quality customer care. Great More

by JPharo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
Report | Print
Mar 30, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2023

Thank you Joe for your excellent work ethics! Thank you guys for all your hard work! Very thankful for it! More

by JKCARR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
Report | Print
Mar 23, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2023

This is my 2nd time dealing with Joe @ the service center. I arrived a little earlier than my 11am appt & he had my car taken in ASAP. He explained everything to me that I wanted done & what needed to More

by Laura Strika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Gusta, Simon Chbihi, Joe Lospinuso
Report | Print
Mar 30, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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