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Genesis of Denville

Denville, NJ

4.9
1,647 Reviews

3103 NJ-10

Denville, NJ

07834

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1,647 Reviews of Genesis of Denville

March 28, 2024

Everyone is friendly and the service was so easy and quick. The service area is very clean. More

by PATTY.LEACH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Frimberger, David Kasliner, Simon Chbihi, Milissa Tomahatsch, Roberto Montiel
Apr 03, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 27, 2024

Thank you for making this process simple, stress free, reasonably priced with 0 sales pressure. It's taken me 13 yrs to find this service center. Pls continue doing what you do, it's much appreciated. More

by Anonymous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
Apr 03, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 26, 2024

I can’t explain how great the service was. The technician was the service writer was it was just awesome. More

by Gatman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman, Walter Frimberger, Joe Lospinuso
Apr 03, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 23, 2024

The handling and ease to finalize my sale was with utmost professionalism and courtesy - as expected from this dealer. More

by Pfarnan
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roberto Montiel
Apr 03, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 21, 2024

I was warmly greeted. Very clean and comfortable waiting room. All work was properly explained to me. More

by M.MARION
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Frimberger, Joe Lospinuso
Apr 03, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 19, 2024

Worst experience ever at an Infiniti Dealership. Simple oil change took hours due to overbooking/under-staffed... Not my issue... More

by KJ42598
Recommend Dealer
No
Employees Worked With
Allie Hoffman, Walter Frimberger, Joe Lospinuso
Mar 21, 2024 -

Genesis of Denville responded

Hi Kj42598, We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one.

March 19, 2024

Wonderful Service Allie is always so helpful Always feels like family when I am there More

by ninawolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman, Walter Frimberger, Joe Lospinuso
Mar 21, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 18, 2024

Chris was amazing. He made this experience very easy and was always very responsive when I had questions etc. More

by DIANAD9669
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Perrone, Christopher Tyther
Mar 21, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 15, 2024

I have been going there since I brought my car in 2017. The customer service is great and Joe is the man to go to! More

by NANCYMONTOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
Mar 21, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 15, 2024

This is my third Infiniti. All because of your service dept. I especially love Allie. More

by LORIMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
Mar 21, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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