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Genesis of Denville

Denville, NJ

4.9
1,647 Reviews

3103 NJ-10

Denville, NJ

07834

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1,647 Reviews of Genesis of Denville

February 09, 2024

Allie is the consummate professional & always ensures a great customer service experience for me which is greatly appreciated! More

by NATALIECOACHE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman, Troy Dawson
Feb 25, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 06, 2024

Easy to get appointments and loaner cars. Service personnel are great! I really like working with Allie. More

by ABERNST18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
Feb 25, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 01, 2024

Provided exceptional service. Greeted me very nice and explained my services that I was going to receive. More

by Jjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
Feb 04, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 26, 2024

They sell me a car a year ago, the car has a misfired problem, they try to fix it many times but they couldn’t. How they can’t fix a car from their manufacturer? More

by OSCAR1DIAZ6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony Perrone, Troy Dawson
Feb 04, 2024 -

Genesis of Denville responded

Oscar1diaz6, it's upsetting to hear that you did not receive the top-notch service we strive to provide.

January 19, 2024

My experience was wonderful the people that work there are so friendly and helpful and it’s a very relaxing experience in my car. Oh my God the way you clean it is I wish I could find a car wash that is a More

by WOODZBIKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
Feb 04, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 17, 2024

Courteous, on time, food explanations of service needed. Waiting room clean and quiet. Great experience More

by JGPHARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
Jan 20, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 11, 2024

Great service as always. Always professional and not pushy. The waiting room is also very nice. More

by RDELGADO83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
Jan 20, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 08, 2024

Repair was done quickly and everything works well. Walter was easy going and great to deal with. More

by CHRIS@SBCPAS.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Frimberger
Jan 20, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 08, 2024

Maintenance was completed timely and as expected. Drop off and pickup was efficient. Note, the car wash equipment is awaiting replacement parts but the representative offered a complimentary wash onc More

by ANIL P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
Jan 20, 2024 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 03, 2024

Car wash gets worse every time does not even look like it was wash yesterday More

by ECP726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
Jan 03, 2024 -

Genesis of Denville responded

Thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. We will address this with the service department.

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