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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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April 24, 2023

Excellent service as usual. The Salerno Duane team is very professional and courteous as usual. More

by Gordy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

Allie Hoffman is always so incredibly helpful , knowledgeable and professional and she made sure I was taken care of in a timely manner. I have been an Infiniti customer for over 15 years and I ca More

by Nina Wolfe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Mario, Joe or Alice - all 3 are excellent customer service reps. A visit to this dealership is seamless. More

by BFAHEY5490
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Gusta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario is excellent!
March 28, 2023

I have been dealing with Allie for over 20 years now. She has always provided excellent service each and every time. I will always bring my cars back there for service as i have always for the last 21 y More

by JAMCAT34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 27, 2023

Mario from service department helped me and answered all the questions. He is very knowledgeable and professional. Thanks Mario!!! More

by TED0079
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dawson
Mar 30, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 25, 2023

Courteous service was provided as well as clear explanations and top quality customer care. Great More

by JPharo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2023

This is my 2nd time dealing with Joe @ the service center. I arrived a little earlier than my 11am appt & he had my car taken in ASAP. He explained everything to me that I wanted done & what needed to More

by Laura Strika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Gusta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon Chbihi
Mar 30, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 22, 2023

Thank you Joe for your excellent work ethics! Thank you guys for all your hard work! Very thankful for it! More

by JKCARR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 21, 2023

Joe is a great guy. His work ethics is excellent. He explains the work efficiently and keeps you comforted. More

by VEMKM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 17, 2023

every one very professional and courteous. Waiting area very well kept and plenty of choices on beverages. Service on vehicle was prompt and there was push for any additional service on the ve More

by GUSMELACHRINOS69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Genesis of Denville responded

Hi Gusmelachrinos69, we are very happy to have provided you with such a positive experience!

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