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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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March 17, 2023

I go to this dealership specifically because their service team is top notch. Sales - not so much. It’s the level of service that influenced my buying decision. And now Infiniti is getting much More

by kcstewy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cesar
Mar 23, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 17, 2023

Allie gave me excellent service-accurate and timely. explaining each detail. as usual have purchased infiniti cars from Salerno for over 20 years and because not only of the quality auto but especially More

by wjyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 17, 2023

Excellent customer service in the service department. Explained and provided great feedback and helped to manage costs. More

by GIGIHANNA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 14, 2023

Repairs were done in a very timely and professional manner. My car was ready as promised. More

by RAIDER07570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 13, 2023

Excellent service always satisfied when I drop my car off for service, no work is done without me approving it. More

by dglovesmjs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Dawson
Mar 23, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 08, 2023

It was a very good experience. The dealership was very clean and set up very well. Alice was a joy to work with signing me in and out. Look forward to my next visit! More

by HUSKY3273
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Genesis of Denville responded

We appreciate your positive review about your recent experience with us!

March 06, 2023

Dealer is super clean. Staff is very knowledgeable and courteous. I will definitely visit them again. More

by BARRALES75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Genesis of Denville responded

Hi Barrales75, we are very happy to have provided you with such a positive experience!

March 05, 2023

The dealership was very courteous, clean, relatively fast and a pleasant atmosphere. Allie was great to work with again. More

by SSCHUARAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

March 03, 2023

Been coming here for 17 years and service is always excellent. Allie keeps up on my service needs so I don't neglect anything. In return my cars have not let me down. More

by NEVILLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

February 28, 2023

Mr. Mario has been wonderful service person for our Infinitis. He always delivers what he promise and very reliable. That is why we drive an hour to this location for the services. More

by ykomatsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
Mar 03, 2023 -

Genesis of Denville responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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