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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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January 03, 2023

I am always pleased with the quality of service provided at Infiniti of Denville, the service department is efficient, courteous, and friendly! More

by GASIOROWSKI.KYLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Melgar
Jan 11, 2023 -

Genesis of Denville responded

Hi Gasiorowski.kyle, we are very happy to have provided you with such a positive experience!

December 29, 2022

They were able to get me in for an appointment quickly and have my car fixed same day. Everyone I spoke to was extremely pleasant and made it a great experience. More

by JENNMCKY11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Melgar
Dec 31, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

December 21, 2022

Josue is fantastic, explains everything and is always willing to answer any questions you have. The service is always top notch! More

by SANDRA.GILOTWEST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dawson, Josh Melgar
Dec 31, 2022 -

Genesis of Denville responded

Thank you for the 5 Stars. Respectfully, Sarah Wasiluk Internet Manager

December 21, 2022

It was easy to make an appointment, they took my vehicle in right away and if was completed in a timely manner. More

by KarynB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

December 21, 2022

Super extremely recommended will not go to any other dealer. Great staff and service also amazing coffee More

by VLADIMIR Fernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review your experience. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

December 14, 2022

The Service representative was excellent! He Took care of everything for me. I was very satisfied. More

by AMRUSSO611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Melgar
Dec 31, 2022 -

Genesis of Denville responded

Thank you for the 5 Stars. Respectfully, Sarah Wasiluk Internet Manager

December 07, 2022

Less than 3 days after receiving my vehicle the engine light came on. I am out of state so I took it to my local dealership. A broken emissions hose. $450. If I were local to Salerno Duane they would hav More

by markb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Simon (GM), Lourdes Thompson
December 05, 2022

Was a little disappointed that my service plan coup not be found o. Your computer. I had to come home look for it and make an additional 2calls to get it fixed. Other then that a good experience. More

by MARYDARN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review your experience. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

December 01, 2022

The service was excellent, requiring 15 words is ridiculous and irrelevant and I won't do it. More

by JEVOGE
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Genesis of Denville responded

Thank you for the 5 Stars. Respectfully, Sarah Wasiluk Internet Manager

December 01, 2022

From the moment I drove my vehicle into the service area, everything was handled in a professional manner. Joe was courteous and very helpful. More

by GAMBLER92
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

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