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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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November 01, 2022

The service department team was very organized when I arrived and took my car in for service right away. Joe my service advisor was very pleasant and informed me several times while I waited what the st More

by D_SHERTZER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review your experience. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

October 26, 2022

Salerno Duane Infiniti's service department is aesthetically beautiful, the workers are professional and polite. I had my vehicle serviced there numerous times, and each time my problem was corre More

by WANGEE35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Melgar
Nov 08, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

September 27, 2022

Do not like that they charge for credit card transactions. The service was also expensive More

by PSARONOFF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Genesis of Denville responded

hank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

September 26, 2022

The service department is always easy to work with and very professional. I wouldn’t take my car anywhere else. More

by R_JAMES03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review your experience. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

September 22, 2022

Very professional services, not waiting long at the lounge for the car to finish. Very quick More

by KATLILI.KN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Frimberger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review your experience. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

September 16, 2022

all was very smooth. got a loaner very easily and all was fixed on time. very professional staff and facilities are very welcoming. More

by R.LEMEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review your experience. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

September 15, 2022

Joe & Josh are fabulous. Mechanics are excellent-they identify the problem and fix it professionally. Great perk-car wash at the end with tire shine. More

by preciousstones1956
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Melgar
Sep 28, 2022 -

Genesis of Denville responded

Thank you for The Great review, We truly appreciate your Business Sincerely, Sarah Wasiluk Internet Manager

September 14, 2022

Best service ever- always go above and beyond with my car. Service department is efficient, timely, and extremely informative and pleasant to deal with. I just purchased and extended warranty because the More

by SMULCAHY820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Melgar
Sep 28, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review your experience. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

September 13, 2022

This was the first time I brought my car in for an oil change. Very pleased with the whole experience. More

by MOMMYKAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Melgar
Sep 28, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review your experience. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

September 13, 2022

The service rep was fabulous- very thorough and helpful. Kept me apprised at all times. More

by CDH328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josue Melgar
Sep 28, 2022 -

Genesis of Denville responded

Thank you for The Great review, We truly appreciate your Business Sincerely, Sarah Wasiluk Internet Manager

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