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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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March 15, 2022

Service was excellent! ! Really appreciate squeezing me to tight schedule when I had an emergency fix required. Thanks Joe!! More

by MCURRAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

March 11, 2022

Very good service. Very pleased with the Lyft ride that was arranged for me to home. Also, the car was brought back home after service. More

by SUJANI_VIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Genesis of Denville responded

Thank you for The Great review, We truly appreciate your Business Sincerely, Sarah Wasiluk Internet Manager

February 28, 2022

Quick and incredible service. They are flexible of times of appointments. I wouldn’t go anywhere else with my Infiniti. More

by JOHNBERRIOS76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

February 24, 2022

Very pleased with the dealershp ever since I purchased my vehicle there .As always prompt, courteous at a fair price. . No hard sales tactics. More

by jmolczyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

February 23, 2022

Just had my 60,000 mile service done on my q50. As always, Allie in the service department was extremely helpful with the process. My car drives beautifully now. Also, their availability of loaners More

by HEATHER62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

February 21, 2022

First time visit to the dealership. I'm certainly impressed by the interaction. Quick, efficient and certainly didn't get advice for things that doesn't need to be done. More

by Ven
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Genesis of Denville responded

Thank you for your kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

February 17, 2022

Service was fast as usual. Once again Alice kept me informed through the entire process and she managed to sneak me into a loaner car which made the last 2 days much easier. More

by JBOGLE311
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

February 09, 2022

Brought my car here twice, had bad vibration and noise. They did work on the vehicle and I received the car back with the same vibration as it went in. Brought the car back down and was told it was another More

by RYANNOSTI
Recommend Dealer
No
Employees Worked With
Allie Hoffman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2023 -

Genesis of Denville responded

Ryannosti, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

February 03, 2022

Allie was very accommodating and took me in for a late appointment. The service was excellent as always and the price charged for the service was fair. Will be back at Salerno Duane when it is time for th More

by ck2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2022 -

Genesis of Denville responded

Thank you for your kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

February 02, 2022

Personal are always pleasant and efficient. They are willing to go the extra mile to see that the job is done correctly and the customer is always satisfied. More

by majormickey
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

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