Genesis of Denville - Service Center

A pleasure to work with. Professional, courteous, and friendly. Great waiting area too. That's it! friendly. Great waiting area too. That's it! More

I have tried another Infiniti dealerships but nothing compares to the quality customer service of Denville Service Dept. Quality Customer Service. compares to the quality customer service of Denville Service Dept. Quality Customer Service. More

Made an appointment online for 12:30pm the following day. Called first thing the morning of the appointment and Josh said I could bring my car in as early as I wanted. I dropped my car by 9:30am and by 11am, Called first thing the morning of the appointment and Josh said I could bring my car in as early as I wanted. I dropped my car by 9:30am and by 11am, I received a text stating that my car had been seen and what they found, a nail in my right rear tire. Service also performed my upcoming service, oil change and tire rotation (saving me a trip another day) and discovered that my car battery was in need of replacement (under warranty) by 12:45pm, I had my keys in hand and was on my way. Can't tell you how much I appreciated that, especially on a weekend! More

Great experience when having my vehicle serviced at Salerno Duane Infiniti. Ally was quick to help me, she was friendly and informative. Upfront about cost related to service. Work done in a timely man Salerno Duane Infiniti. Ally was quick to help me, she was friendly and informative. Upfront about cost related to service. Work done in a timely manner with a car wash. More

Since the repair I needed would take several hours, Allie offered me a loaner even though I hadn't pre-arranged one. She's fantastic! offered me a loaner even though I hadn't pre-arranged one. She's fantastic! More

I consistently do all my routine service here. Eveyone is very nice and listens to all issues. very nice and listens to all issues. More

Service is always easy to set up, the customer service people are great, and my car is returned in a timely manner with a complimentary wash. people are great, and my car is returned in a timely manner with a complimentary wash. More

Great they arranged a ride back home and also dropped the car off after service car off after service More

Completed as planned and service rep was kind and friendly. Quick 1hr service for oil change and tire rotation. friendly. Quick 1hr service for oil change and tire rotation. More