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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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November 13, 2021

Joe got me into a loaner easily and explained process, smooth and easy. Thank you More

by BILLYDELRUSSO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2021

This is my third vehicle from Infiniti of Denville. I have always had a great experience with their sales and the service department. Everyone is always friendly and most importantly, knowledgeable abou More

by mbock0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 12, 2021

I don't write reviews. There should be an option for that on the survey. More

by NANCYNAGY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 09, 2021

Excellent service. Easy and convenient because they pi ked up and dropped off. Experience was wonderful More

by MARIAK2680
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Melgar
November 04, 2021

Infiniti of Denville has been servicing my car for the past 4 years. Every time I come in; I am treated like family. Allie Hoffman is my usual service advisor, she is great at explaining problems, prices More

by LUCASKRYNICKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2021

Service reps were courteous, service was quick and waiting room was clean and modern with free WiFi. More

by JOHN.MIKROS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

October 30, 2021

Although the repair was extended,theproblem was Although the repair was extended,the problem was eventually corrected and Iam completely satisfied with the.work. Mr. Lospinuso represented you we More

by DAMONN
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Genesis of Denville responded

Thank you for your kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

October 29, 2021

Service is always excellent. Wait time was disappointing. There were no loaner cars available so had to stay at dealership for close to 2 hours. Hopefully that can be rectified going forward More

by AMAZZA28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

October 21, 2021

Very pleasant and highly efficient personnel waiting area a pleasure and car cleaning very nice feature More

by williamdendulk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Melgar
Nov 04, 2021 -

Genesis of Denville responded

Thank you for your kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

October 19, 2021

Excellent service! They are always attentive, leave my vehicle clean and well serviced! Thank you! More

by CAITLINJWELSH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

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