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983 Reviews of Genesis of Denville - Service Center
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Verified Customer
October 15, 2021
Did what promised, and done efficiently and faster than expected. Car always returned clean, and complete. expected. Car always returned clean, and complete. More
by JOECORA
Employees Worked With
October 15, 2021
Great service! Repaired car's problem effectively and efficiently. Staff is friendly and easy to deal with! Went above and beyond to fix my car. efficiently. Staff is friendly and easy to deal with! Went above and beyond to fix my car. More
by TOGNO
October 15, 2021
I had an Excellent experience getting my car serviced at Salerno Duane Infiniti. They are the best!!! Salerno Duane Infiniti. They are the best!!! More
by 1ONORATO
Employees Worked With
Other Employees :
Josh Melgar
October 13, 2021
Joe in service is excellent. He represents the highest level of customer service. Totally efficient. level of customer service. Totally efficient. More
by BFAHEY5490
Employees Worked With
October 08, 2021
Extremely unprofessional staff. Issue with my car was never resolved. Spent more than 16 hours waiting for my vehicle to attempt to be fixed. Never received a call back after the last time I brought my c never resolved. Spent more than 16 hours waiting for my vehicle to attempt to be fixed. Never received a call back after the last time I brought my car in. Truly disappointed More
by KARRIEMUNOZ
Employees Worked With
Rolando Torres 5 Stars was the only person helpful
October 02, 2021
Service is great!! Turnaround was quick!The staff is friendly and knowledgeable! I loved my salesman ! friendly and knowledgeable! I loved my salesman ! More
by KROBBIE
September 30, 2021
Quick and accurate analysis of problem (failed wheel bearing), repaired quickly, solved problem. Joe of Service was very good to deal with. bearing), repaired quickly, solved problem. Joe of Service was very good to deal with. More
by gmvoitture
Employees Worked With
September 28, 2021
The repairs were not done correctly requiring me to bring the car back. The dealership installed a new water pump. A week later I was stuck on the shoulder of route 287 as all radiator fluid was drained the car back. The dealership installed a new water pump. A week later I was stuck on the shoulder of route 287 as all radiator fluid was drained from the car. We later learned, a hose clamp to the radiator was not properly fastened which caused the loss of fluids. To the credit of customer service, they extended themselves to get the car back and correct the problem, however the ordeal of trying to get home with an overheating engine on the shoulder of 287 was very disappointing. An extra thank you to customer service for their prompt attention, making a bad situation as good as possible. More
by ANTHONY.PETROSINO
