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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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September 22, 2021

Service was completed in a timely manner. Loaner was supplied as requested. Overall it was a pleasant experience. More

by Kscott75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Melgar
Nov 04, 2021 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

September 20, 2021

Thank you so much for doing my car as always you guys are the best More

by MOATH-KHAZNEH-1991
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Melgar
Nov 04, 2021 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

September 20, 2021

Allie and Water are very honest and helpful. This is definitely a trustworthy service department. More

by STEVEOBERLE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Genesis of Denville responded

Thank you for The Great review, We truly appreciate your Business Sincerely, Sarah Wasiluk Internet Manager

September 07, 2021

Friendly, helpful staff, quick and efficient service with pleasant area to wait plus a great coffee machine!! Answered the concerns I had about the shock absorbers in easy to understand way. More

by IANMOORE21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2021 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

August 27, 2021

Service was fast, friendly and exceeded my expectations. Everyone was courteous and they also did a thorough check of my vehicle. They even did a great job cleaning my vehicle. I highly recommend them! More

by KEVIN.RUSTAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Melgar
August 23, 2021

The work performed on my vehicle was performed very fast and there was a very friendly team assisting me with all my needs. Highly recommended and will go again for future service. More

by mdaniluk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Melgar
August 16, 2021

The quality of workmanship is very good however I was promised the wait would be 1 hr. And it was over 3 hrs. For a oil change and tire rotation. More

by JACI.VILA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tonero, Bill Backes, Simon Chbihi, Troy Dawson, Josh Melgar
August 13, 2021

My QX4 air bag recall replacement and vehicle servicing were both completed and available at the scheduled pick up time. This is my first experience with the Salerno Duane Infiniti service department and More

by Allan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Melgar
August 13, 2021

Josh was an excellent provider of customer service. The text messaging is a great service offered, as what was needed was clearly stated. Thank you More

by MICHELEPURVIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Melgar
August 11, 2021

I serviced my car there for the past 2 years, always impressed by the services advisers and the whole staff, I always loved the show room. More

by SC22642
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tonero, Josh Melgar
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