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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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July 06, 2021

My report stated on the Suggested or Declined box, "Replace front wiper blades", It was never mentioned to me, for which I could not have declined. Joe was the only one working on July 3rd, perhaps More

by PVELIZ
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : xx
July 01, 2021

Easy in and out. Allie was super helpful. Great space More

by GVOHRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Melgar
June 30, 2021

I needed the car servicing to be completed in a set amount of time and this was accomplished. So everything turned out as I had hoped and requested! More

by DKAISER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 30, 2021

Excellent turn time and quality of work with good communication about any issues More

by KKAPUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2021

Arrived at appointed time and received great service and pricing. Since I receive newsletters and discount coupons, I got an oil change and a multi-point inspection done by Infiniti techs for under $40...… More

by GLM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gusta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maintenance person always has a smile!, Josh Melgar
June 22, 2021

The customer service was exceptional. Our car service advisor Allie Hoffman was courteous, nice, and very professional. Thank you for servicing my vehicle. More

by MMCCLEANJORDAN
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2021

One of the best dealerships I've haven't dealt with very clean very courteous professional loaner cars are always nice and clean you always have availability for Loma cars More

by Luthernick2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Melgar
June 10, 2021

Been to many Infiniti dealerships in New Jersey over the last decade and this one is the best. They take great care of my 2007 M35 - riding strong at 210k miles as of now. More

by rohit jolly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2021

Easy in and Easy out. Fast and courteous. The service advisor, Joe Lospinuso was very helpful with his advice. Service was right on. I wouldn't go anywhere else. More

by JOEFETZNER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 07, 2021

Service agent Josh, kept me in the loop. Service was quick considering I wasn't able to set up an appointment ahead of time. Josh found me a loaner to use and was able to get the car back to me within a More

by PETE H.
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Melgar
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