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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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June 04, 2021

Excellent service and efficiency. Will most certainly be our pick for service in the future. Thank you. For the courteous, friendly service and environment. Our choice for dealership service. More

by ROZEJULES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Melgar
June 04, 2021

Josh was so friendly and helpful. He was the only service person that looked at me when I walked in. I appreciate the help he gave me on pricing also More

by MARIACONKLIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Melgar
June 01, 2021

Everyone I met with treated me as a valuable customer. Staff was professional and friendly and explained details of my service clearly. Work was done in a timely manner. They even washed my car! More

by JOHN.BRULATO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Melgar
Jun 01, 2021 -

Genesis of Denville responded

Thank you for your kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

May 28, 2021

One of the best dealerships I have ever dealt with Knowledgeable, courteous, honest staff. My loaner was ready when I arrived and work done on schedule. The pricing is fair. More

by jmolczyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Melgar
Jun 01, 2021 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

May 25, 2021

service was quick and efficient . excellent waitingarea, service was quick and efficient . excellent waiting area, with WIFI connection and drinks. Service adviser was very pleasant and helpful. I saw 2 el More

by KENPOPS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Genesis of Denville responded

Thank you for your kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

May 20, 2021

Very kind people to work with. Was able to answer all of my questions. Was even able to get my car done faster than expected. Also love how they wash it for you after. More

by GAV.BAILEY1714
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Genesis of Denville responded

Thank you for The Great review, We truly appreciate your Business Sincerely, Sarah Wasiluk Internet Manager

May 17, 2021

I had another great experience with this dealership. Been bring my car here since I bought it in 2014 and I have never had any issues. More

by AAPATEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Melgar
Jun 01, 2021 -

Genesis of Denville responded

Thank you for your kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

May 13, 2021

Even though my issue was not resolved on the first visit, but I appreciate Joe followed up the very next day and made sure everything was taken care of. More

by EVELYN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

May 12, 2021

I came into the service dept, and my vehicle was not drivable. We were preparing to drive down to North Carolina next weekend for our son's college graduation. We were extremely upset because of our veh More

by PRUSSFAMILY
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Genesis of Denville responded

Thank you for The Great review, We truly appreciate your Business Sincerely, Sarah Wasiluk Internet Manager

May 11, 2021

The service center was very thorough during my visit, and not only took care of key issues, but also did additional services. I was pleased with the result. More

by MICHELFUR1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Genesis of Denville responded

Thank you for your kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

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