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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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May 07, 2021

The staff was extremely courteous and the quality of service was fast and efficient. It was a no-hassle experience, which made dealing with a flat easy. More

by KSTANZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Melgar
Jun 01, 2021 -

Genesis of Denville responded

Thank you for The Great review, We truly appreciate your Business Sincerely, Sarah Wasiluk Internet Manager

April 23, 2021

Service is great. Joe was excellent and was super friendly. I wish you had washed and cleaned inside of the car like my previous car dealerships. More

by MAREPALLI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

April 23, 2021

Excellent service always! Very friendly and helpful when scheduling appointment. Loaner car is always available. Estimates are always provided and no surprises when time to pay invoice. More

by NATASHECHKA11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Melgar
Jun 01, 2021 -

Genesis of Denville responded

Thank you for the 5 Stars. Respectfully, Sarah Wasiluk Internet Manager

April 20, 2021

Allie’s the best! Took great care of me and my vehicle as always! Can’t say enough good things! Highly recommend everyone at Salerno Duane Infiniti! More

by GEMRICK8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Genesis of Denville responded

Thank you for The Great review, We truly appreciate your Business Sincerely, Sarah Wasiluk Internet Manager

April 15, 2021

Allie is terrific! Took care of issues and did a mini assessment. I will follow up with recommendations. Always a pleasure at Infiniti of Denville. More

by CZWEIG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2021 -

Genesis of Denville responded

Thank you for the 5 Stars. Respectfully, Sarah Wasiluk Internet Manager

April 13, 2021

Very clean shop with courteous staff.The service was Very clean shop with courteous staff. The service was satisfactory and done with reasonable waiting time. The price could be lowered a little, otherw More

by JOBERT77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
3.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Lospinuso
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Melgar
Apr 14, 2021 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

April 12, 2021

Friendly fast and easy I was greeted quickly. My service was quicker than expected. My car was washed and cleaned before it was returned to me. Joe was pleasant and informative. He went above and beyond w More

by adladyak39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Genesis of Denville responded

Thank you for the 5 Stars. Respectfully, Sarah Wasiluk Internet Manager

April 08, 2021

Josh was very helpful and kept me informed in a timely manner. Really appreciate the attention to my issues and turnaround time. Intermittent problems can be hard to find and your team took the time to fi More

by JESS.COLLINSON
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Josh Melgar
Apr 14, 2021 -

Genesis of Denville responded

Thank you for your kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

April 08, 2021

Couldn’t be happier with the service, and Simon and Joey were very helpful. Overall satisfied with everything. Thank you Anthony for getting me a loaner. More

by AMINEMDEBBAGHI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Perrone, Simon Chbihi
Apr 14, 2021 -

Genesis of Denville responded

Thank you for The Great review, We truly appreciate your Business Sincerely, Sarah Wasiluk Internet Manager

April 08, 2021

The service department made it very easy to get my daughters car up and running. I trust Joe with his advise. Always a pleasure to work with Joe!! More

by M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Lospinuso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2021 -

Genesis of Denville responded

Thank you for the 5 Stars. Respectfully, Sarah Wasiluk Internet Manager

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