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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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November 14, 2020

Everyone who walked past me while I waited for service to be finished offered help, explaination , or refreshment. In addition the work was Completed efficiently, and explained to me readily and clearly . More

by NANCYRIDER123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Genesis of Denville responded

Thank you for your kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

November 08, 2020

Excellent customer service all around! I appreciate the friendly treatment by Allie and the follow-up call from Walter inviting me to call him with any questions or concerns. But, I've never had a problem More

by CGRECZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Genesis of Denville responded

Thank you for The recommendation, We truly appreciate your Business Sincerely, Sarah Wasiluk Internet Manager

November 05, 2020

I have complete trust in the maintenance done by the Salerno Duane technicians. And, my car(s) are returned to me on time and very clean after the maintenance is performed. Customer Service (Allie a More

by Bob K.
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Backes
Nov 19, 2020 -

Genesis of Denville responded

Thank you for your kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

October 29, 2020

I found this dealership to be extraordinary. The customer service was excellent the service department was excellent the service agent that help me Joshua was excellent. More

by Luthernick2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua *****
Nov 19, 2020 -

Genesis of Denville responded

Thank you for your kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

October 27, 2020

We continue to lease cars here because of the excellent service. Allie has been taking good care of us and our cars for years! The Cunningham's More

by PATBILLC2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
Nov 19, 2020 -

Genesis of Denville responded

Thank you for The Great review, We truly appreciate your Business Sincerely, Sarah Wasiluk Internet Manager

October 26, 2020

I always receive excellent service from this dealership. I don’t appreciate being required to use twenty five words. Is that enough now? Oh no............ More

by CORWINAB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Genesis of Denville responded

Thank you for your kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

October 23, 2020

Friendly, professional service agents, providing clear info and assistance. Easy online scheduling and quick in-and-out experience. COVID-19 protocols in place, clean and comfortable waiting area, More

by FASIMPKINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Genesis of Denville responded

Thank you for your kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

October 08, 2020

First class dealership from sales to serviceRepairs First class dealership from sales to service Repairs done right every time for many years and a number of vehicles. Terrific customer service a More

by Amarok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Horvath, Mario Delgado
Oct 09, 2020 -

Genesis of Denville responded

Thank you for The Great review, We truly appreciate your Business Sincerely, Sarah Wasiluk Internet Manager

October 08, 2020

It's always a pleasant experience with the service department from the Service Director down to his service team. I have dealt with Josh on my last visit. More

by RICKY
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh, Mario Delgado
Oct 09, 2020 -

Genesis of Denville responded

Thank you for your kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

October 08, 2020

Covid precautions were as good as I've experienced at doctor's offices. Even though I forgot my face mask they offered a surgical one. More

by gmvoitture
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2020 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

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