983 Reviews of Genesis of Denville - Service Center
Everyone who walked past me while I waited for service to be finished offered help, explaination , or refreshment. In addition the work was Completed efficiently, and explained to me readily and clearly . be finished offered help, explaination , or refreshment. In addition the work was Completed efficiently, and explained to me readily and clearly . Since my car had been repaired less than a week previously the service department was gracious with a discount. I’m a happy Infinity owner !I believe the manger who approved the work was “Andrew” cordial and helpful More
Excellent customer service all around! I appreciate the friendly treatment by Allie and the follow-up call from Walter inviting me to call him with any questions or concerns. But, I've never had a problem friendly treatment by Allie and the follow-up call from Walter inviting me to call him with any questions or concerns. But, I've never had a problem with the service- feel it is solid and trustworthy. For a dealership, I think the prices are very reasonable, and being a long time Infiniti customer, I receive discount offers in the mail. More
I have complete trust in the maintenance done by the Salerno Duane technicians. And, my car(s) are returned to me on time and very clean after the maintenance is performed. Customer Service (Allie a Salerno Duane technicians. And, my car(s) are returned to me on time and very clean after the maintenance is performed. Customer Service (Allie and Pam) is always pleasant and accommodating. More
I found this dealership to be extraordinary. The customer service was excellent the service department was excellent the service agent that help me Joshua was excellent. service was excellent the service department was excellent the service agent that help me Joshua was excellent. More
We continue to lease cars here because of the excellent service. Allie has been taking good care of us and our cars for years! The Cunningham's service. Allie has been taking good care of us and our cars for years! The Cunningham's More
I always receive excellent service from this dealership. I don’t appreciate being required to use twenty five words. Is that enough now? Oh no............ dealership. I don’t appreciate being required to use twenty five words. Is that enough now? Oh no............ More
Friendly, professional service agents, providing clear info and assistance. Easy online scheduling and quick in-and-out experience. COVID-19 protocols in place, clean and comfortable waiting area, info and assistance. Easy online scheduling and quick in-and-out experience. COVID-19 protocols in place, clean and comfortable waiting area, More
First class dealership from sales to serviceRepairs First class dealership from sales to service Repairs done right every time for many years and a number of vehicles. Terrific customer service a First class dealership from sales to service Repairs done right every time for many years and a number of vehicles. Terrific customer service and communication More
It's always a pleasant experience with the service department from the Service Director down to his service team. I have dealt with Josh on my last visit. department from the Service Director down to his service team. I have dealt with Josh on my last visit. More
Covid precautions were as good as I've experienced at doctor's offices. Even though I forgot my face mask they offered a surgical one. doctor's offices. Even though I forgot my face mask they offered a surgical one. More