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983 Reviews of Genesis of Denville - Service Center
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October 07, 2020
Great service! Courteous and friendly help. As soon as you arrive you feel welcome. The service representative are there to answer your questions, plus, the coffee is always good:-) you arrive you feel welcome. The service representative are there to answer your questions, plus, the coffee is always good:-) More
by PVELIZ
Verified CustomerEmployees Worked With
Josue Melgar
October 02, 2020
Very pleased with service and vehicle. I like driving into the service area instead of leaving the car out in the parking lot. That is a really nice feature. into the service area instead of leaving the car out in the parking lot. That is a really nice feature. More
by CZWEIG
Employees Worked With
September 29, 2020
Really dissatisfied with your customer service, I did all my appointments in this dealership, even though I got my car somewhere else, because it was closed to my home. But now that my lease end and I need i my appointments in this dealership, even though I got my car somewhere else, because it was closed to my home. But now that my lease end and I need it to returned it they didn’t want to received because I didn’t bought the car there, and the person who I talked was super nasty because they couldn’t get more money from me. Never coming again here! They just basically told me to return the car where I bought it because they won’t received it since I didn’t got it with them. More
by PATRICIA6
Employees Worked With
Mario Delgado, Bill Backes
September 28, 2020
Bought a pre-owned Jeep Grand Cherokee from them that was apparently certified, however the tires were less than okay to drive on, and had to take it to 3 other garages to validate the tires were unsafe to b apparently certified, however the tires were less than okay to drive on, and had to take it to 3 other garages to validate the tires were unsafe to be on. They replaced the tires, but not with out much going back and forth, and pictures to show them the gage was in the red for the thread, which was less than 2. They also had me go to a dealership that was further away to get the replacement tires. But what else do you expect from a dealership I guess. More
by RYAN@RYANBRUNEAU.COM
Employees Worked With
David Kasliner, Tony Goncalves
September 17, 2020
Everyone was very friendly and efficient. They adhered to social distancing. Felt comfortable in waiting room. Service completed in a timely matter. I would definitly go there again. social distancing. Felt comfortable in waiting room. Service completed in a timely matter. I would definitly go there again. More
by CINDY.LIPTON78
September 14, 2020
Very well done and will continue to use Salerno. Allie was extremely attentive to my needs as I came in without an appointment 25 words? was extremely attentive to my needs as I came in without an appointment 25 words? More
by VILLAZON2
Employees Worked With
September 04, 2020
Everyone was friendly & service was fine. Waiting room was comfortable & I was kept informed of issues and any additional fixes required. I will continue to service there. was comfortable & I was kept informed of issues and any additional fixes required. I will continue to service there. More
by JIMABRYANT4
Employees Worked With
Other Employees :
Rebecca Horvath, Mario Delgado
September 03, 2020
Great service here always. Very clear as to what they are doing on the car and how long it will take. Usually always provide a loaner if needed. are doing on the car and how long it will take. Usually always provide a loaner if needed. More
by NORAALIU2005
Employees Worked With
Other Employees :
Rebecca Horvath, Mario Delgado
August 29, 2020
Folks at Salerno Duane Infiniti are the best. Great service, courteous and knowledgeable. I would definitely recommend their service to anyone, even for non Infiniti vehicles. service, courteous and knowledgeable. I would definitely recommend their service to anyone, even for non Infiniti vehicles. More
by RV
Employees Worked With
August 29, 2020
Service Department was clean and tidy. Service Rep Klancy was pleasant and efficient. Service was timely. Loaner vehicle was clean and ready to go. Overall great experience. was pleasant and efficient. Service was timely. Loaner vehicle was clean and ready to go. Overall great experience. More
by HCBERNDT
Employees Worked With
Klancy
