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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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July 04, 2020

super! clean, respectful of clients, service team exceptional and knowledgeable, allie and klancy outstanding! welcoming and respectful! whenever i have le More

by esglasser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : klancy this was for service-did not list people involved in sales. however kevin is an asset to the dealership with superior customer service and care.hip with great
Jul 15, 2020 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

June 30, 2020

always have a great experience If you are interested in buying a infiniti I would strongly recommend this dealership. They are always very nice, and most importantly, they are very More

by POLLERBRIAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
clancy
Jul 15, 2020 -

Genesis of Denville responded

Thank you for your kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

June 29, 2020

FIRST SERVICE TOOK ME IN AT MY APPOINTMENT TIME AND THE CAR WAS READY IN A REASONABLE AMOUNT OF TIME. THE CAR WAS WASHED AND THE SERVICE REP REVIEWED THE WORK PERFO More

by JRMALGERI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Genesis of Denville responded

Thank you for The Great review, We truly appreciate your Business Sincerely, Sarah Wasiluk Internet Manager

June 26, 2020

Experience My experience with the service department and overall dealership was good. They handled themselves professionally and safely, especially during the pa More

by ALISHA.CARRAZZA
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Delgado
Jul 15, 2020 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

June 25, 2020

Lease a car and had multiple service from them, great service, fancy waiting area, I don’t mind staying and wait, will definitely visit again More

by LIHEYEO
Recommend Dealer
Yes
Employees Worked With
Mario Delgado, Bill Backes
Jul 15, 2020 -

Genesis of Denville responded

Thank you for your kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

June 25, 2020

Friendly, no hassle experience Everyone, from making an appointment by phone, to my salesman , and service department are very friendly. I recommend this dealership to all my frien More

by DRRJDDC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Delgado, Bill Backes
Jul 15, 2020 -

Genesis of Denville responded

Thank you for the 5 Stars. Respectfully, Sarah Wasiluk Internet Manager

June 25, 2020

Allie, Walter and Mario were the best, as always! Got a difficult to locate sports tire replaced fully under warranty within 24 hours (barely enough time to enjoy the loaner vehicle that was immediate More

by SWARNER5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Delgado
Jul 15, 2020 -

Genesis of Denville responded

Thank you for The Great review, We truly appreciate your Business Sincerely, Sarah Wasiluk Internet Manager

June 25, 2020

Great Service It is always a pleasure to work with the service team at Infiniti of Denville!! They make bringing your car in for service a pleasant experience ever More

by DFRIMBERGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Genesis of Denville responded

Thank you for the 5 Stars. Respectfully, Sarah Wasiluk Internet Manager

June 25, 2020

It's always a pleasure to get service at Salerno Duane Infiniti. The staff member are so nice and courteous! And you guys get me in right away. More

by LETITIABRANTLEY
Recommend Dealer
Yes
Employees Worked With
Bill Gusta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Horvath
Jul 15, 2020 -

Genesis of Denville responded

Thank you for your kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

June 19, 2020

Excellent service Very good experience. Advisor was knowledgeable. Told me service was free because I brought in my newly purchased certified QX 60. Liked the fact that More

by ROYPERA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2020 -

Genesis of Denville responded

Thank you for the 5 Stars. Respectfully, Sarah Wasiluk Internet Manager

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