Genesis of Denville - Service Center

I bought my car in for a rattling noise. The technician was about to locate the problem and resolve my issue. They also performed a maintenance check on the rest of the car and discover that my drive belt was about to locate the problem and resolve my issue. They also performed a maintenance check on the rest of the car and discover that my drive belt was cracking and recommended that it be changed. I had a belt brake on another car of mine so I’m glad it was noticed and got resolved on the spot. More

Service, Oil Change. My experience was beyond good as always. I usually deal with Mr. Delgado but he was not in when I made my appointment. I dealt with Mrs. Hoffman she w My experience was beyond good as always. I usually deal with Mr. Delgado but he was not in when I made my appointment. I dealt with Mrs. Hoffman she was polite and caring. Everyone had masks on inside the building. Price was reasonable. I do wish that when the employees were driving the customers cars or dealership owned cars they put at least a mask on. Not the end of the world to me, but I know others were bothered by this as I heard them complain out load. Over all I had yet another good experience. I have been coming for over a year now for my vehicle and will continue to come back. Thank you for everything Mrs. Hoffman More

Everything was top notch. Service was done in timely manner and staff couldn’t have been friendlier. Would definitely recommend to anyone interested in Infiniti. manner and staff couldn’t have been friendlier. Would definitely recommend to anyone interested in Infiniti. More

Tire issue and oil change My experience was very good as always. The service man I dealt with was very polite. My only complaint is that during this time when we are all weari My experience was very good as always. The service man I dealt with was very polite. My only complaint is that during this time when we are all wearing masks I didn’t appreciate the fact that the young man who drove my car out to me did not wear a mask or gloves. He was driving my car. I then felt the need to wipe down my steering wheel, gear shift etc. My son mentioned it to him. And he shrugged it off. My Delgado has his mask on like everyone else I saw. When I called to make my appointment Allie was wonderful. Helpful and friendly. Very nIce to speak with. More

Efficient, friendly, and a good value Good value, know the work was done right. Vehicle returned cleaner than broght in. Service Advisor Allie makes things easy and understandable. Makes y Good value, know the work was done right. Vehicle returned cleaner than broght in. Service Advisor Allie makes things easy and understandable. Makes you want to buy another Infinity! More

I have been a customer for nearly 20 years and have always experienced excellent service. I have recommended Salerno Duane Infiniti to friends who have also become loyal customers. Thank you. always experienced excellent service. I have recommended Salerno Duane Infiniti to friends who have also become loyal customers. Thank you. More

Allie was great and did all she could to help me get me in as quick as possible so I’d have new tires for my long trip next week. in as quick as possible so I’d have new tires for my long trip next week. More

Allie is the best Service Dept! She kept me informed and up to date with my vehicle. Plus everyone is always friendly and welcoming at Salerno Infiniti of Denville. up to date with my vehicle. Plus everyone is always friendly and welcoming at Salerno Infiniti of Denville. More

Service on my M35X It is always a positive experience with your service center. I do miss the snacks. Hopefully they will return when COVID is no longer an issue It is always a positive experience with your service center. I do miss the snacks. Hopefully they will return when COVID is no longer an issue More

great service experience. helpful, professional service. all work properly performed. nice upgrades on sales & service areas. i will return in the future for all maintenance helpful, professional service. all work properly performed. nice upgrades on sales & service areas. i will return in the future for all maintenance issues and concerns, More