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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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January 21, 2020

Hands down, Salerno Duane has truly exceptional service! The office staff, dealers and service department were incredibly helpful, accommodating and far exceeded my expectations. 5 stars for certain. More

by LABANCA27
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

January 20, 2020

Always a great experience at Salerno Duane Infiniti Keep up the good work!! I am never disappointed, when I received the remainder for the first service appt. for my new infiniti Q60 I was told that it More

by LOPEZR1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Horvath, Tommy Giuliano, Bill Backes
Feb 06, 2020 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

January 20, 2020

Great service and friendly staff. Everything was on time and staff extremely helpful. Facilities are also great and waiting room comfortable and well stocked. Thanks More

by SNIK36
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2020 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

January 20, 2020

Excellent service. Everything done as expected and on time. All involved were very pleasant and professional. Rework of the waiting area is great. Allie answered all my questions with ease about my servi More

by Dave
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tonero
Feb 06, 2020 -

Genesis of Denville responded

Thank you for the 5 Stars. Respectfully, Sarah Wasiluk Internet Manager

January 17, 2020

Easy service. Love this dealership. Customer service is #1! Good workmanship and comfortable customer waiting areas make this a total package. Plus the attention to More

by JMMHEARTS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Montoya - excellent!
Feb 06, 2020 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

January 16, 2020

Andrew was extremely helpful, not only to me, but I overheard him consoling multiple customers due to their automobile worries / accidents. He’s very personable More

by CHARLESKLAG
Recommend Dealer
Yes
Employees Worked With
Andrew, Tony Goncalves
Feb 06, 2020 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

January 15, 2020

Excellent! Highly recommend. Always take good carE of us and we feel listened to. Grateful for friendly atmosphere and knowledgeable staff and technicians. Thank You! More

by SARAHRIEBER5
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Cannici
Feb 06, 2020 -

Genesis of Denville responded

Thank you for the 5 Stars. Respectfully, Sarah Wasiluk Internet Manager

January 14, 2020

Outstanding service, Andrew from service department has been the best one with his friendly and always willing to help out attitude tagged with consistently fulfilling the car's extented lifespan goals. More

by Sachin S
Recommend Dealer
Yes
Employees Worked With
Andrew
Jan 14, 2020 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Sarah Wasiluk Internet Manager

January 13, 2020

Best service department. Mario is great. I drive from somerset county. Used to live in Morris. Service is worth the drive. Great experience every time More

by LISAR
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
Jan 14, 2020 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

January 10, 2020

I have been using Salerno Duane Infiniti for the past four years and they never disappoint me. They keep me current on all of the service work that needs to be done on my Q 60 and they are always courteo More

by FELICED
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Horvath, Mario Delgado
Jan 14, 2020 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

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