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Genesis of Denville - Service Center

Denville, NJ

4.8
983 Reviews

983 Reviews of Genesis of Denville - Service Center

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December 16, 2019

Nice place, friendly staff Very nice environment and helpful staff. Nice seating area. Always appreciate the complimentary washing and the candy bar for the kids is very nice as More

by MARDIYA75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
Dec 20, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

December 16, 2019

40K Service Allie is always a great help gives me excellent service. The work was done in a timely manner and the new service waiting area is better than the olde More

by PHARM0001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Delgado
Dec 20, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

December 16, 2019

Service Reviw I recently just had my vehicle service at Salerno Duane and let me tell everyone, the services they provided and how they carried them out was bar non More

by krrodriguez39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Gusta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Horvath, Samantha Cannici, Mario Delgado, Anthony Freda
Dec 20, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Sarah Wasiluk Internet Manager

December 13, 2019

Great service center The service center and individuals great only issue I had or have is with the wash I have a QX80 with very soft paint and scratches very easily unfort More

by JOEDOGERY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew in service.
Dec 20, 2019 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

December 12, 2019

Job done right Everything went as planned, provided us with a very nice loaner car while ours was being repaired. Able to review repair pricing from text before work More

by MMAYBERRY0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Sarah Wasiluk Internet Manager

December 09, 2019

Great Completed work quickly and correctly, as promised. Some services are less expensive other places, but will always use Salerno when Infiniti dealer is More

by DEBOBERST12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Walter Frimberger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2019 -

Genesis of Denville responded

Thank you for taking time from your day to review our facility. The positive comments are GREATLY appreciated. Sincerely, Sarah Wasiluk Internet Manager

December 05, 2019

Courtesy & knowledge The problem was resolved quickly , great job! My car was cleaned and washed, very good service and excellent customer service, nice waiting area, More

by ABREU555
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
Dec 20, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

December 05, 2019

Service I have gone to them a couple time for some basic service on my vehicle, they do an exceptional job. Always very positive and willing to help. I defini More

by jerseyg37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Delgado
Dec 20, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, https://www.dealerrater.com/dp/350/reviews# Sarah Wasiluk Internet Manager

December 04, 2019

Quick and easy service Nothing to say except excellence, I made my service appointment online so easy and convenient. When I arrived Andrew met me at my vehicle, Introduced More

by LTORIBIO6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Montoya, Bill Backes
Dec 20, 2019 -

Genesis of Denville responded

Thank you for the kind words. They are truly appreciated. Sincerely, Sarah Wasiluk Internet Manager

November 27, 2019

Sales and service Have been an Infiniti customer for many years . Love mu Q50 and my many Js before. People are knowledgeable and friendly. Was going to purchase a les More

by LINDA.SCERBO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allie Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Tonero, Bill Backes, Simon Chbihi
Dec 20, 2019 -

Genesis of Denville responded

Thank you for the great kudos. It is really appreciated. Respectfully, Sarah Wasiluk Internet Manager

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