983 Reviews of Genesis of Denville - Service Center
Nice place, friendly staff Very nice environment and helpful staff. Nice seating area. Always appreciate the complimentary washing and the candy bar for the kids is very nice as Very nice environment and helpful staff. Nice seating area. Always appreciate the complimentary washing and the candy bar for the kids is very nice as well. More
40K Service Allie is always a great help gives me excellent service. The work was done in a timely manner and the new service waiting area is better than the olde Allie is always a great help gives me excellent service. The work was done in a timely manner and the new service waiting area is better than the older one. More
Service Reviw I recently just had my vehicle service at Salerno Duane and let me tell everyone, the services they provided and how they carried them out was bar non I recently just had my vehicle service at Salerno Duane and let me tell everyone, the services they provided and how they carried them out was bar none. They have so many amenities in the customer lounge and in the sales department. From a casual beer or glass of wine to a full candy bar for the kids. The employees in service and sales were very knowledgeable. I had a few questions for both departments and they answered them in depth and even showed me on my own vehicle. My vehicle was returned to me way cleaner than when i dropped it off and the quality of work was outstanding. More
Great service center The service center and individuals great only issue I had or have is with the wash I have a QX80 with very soft paint and scratches very easily unfort The service center and individuals great only issue I had or have is with the wash I have a QX80 with very soft paint and scratches very easily unfortunately my whole looks like it was gone over with sandpaper. I did call and Andrew said to come in so they could take a look at it so hopefully they take care of it when I get there. But he was very apologetic and handled it very well so thank you for that. So, so far, so good. Thank you Allie and Andrew More
Job done right Everything went as planned, provided us with a very nice loaner car while ours was being repaired. Able to review repair pricing from text before work Everything went as planned, provided us with a very nice loaner car while ours was being repaired. Able to review repair pricing from text before work started. No surprises. More
Great Completed work quickly and correctly, as promised. Some services are less expensive other places, but will always use Salerno when Infiniti dealer is Completed work quickly and correctly, as promised. Some services are less expensive other places, but will always use Salerno when Infiniti dealer is required. Thanks More
Courtesy & knowledge The problem was resolved quickly , great job! My car was cleaned and washed, very good service and excellent customer service, nice waiting area, The problem was resolved quickly , great job! My car was cleaned and washed, very good service and excellent customer service, nice waiting area, nice variety of coffee etc. More
Service I have gone to them a couple time for some basic service on my vehicle, they do an exceptional job. Always very positive and willing to help. I defini I have gone to them a couple time for some basic service on my vehicle, they do an exceptional job. Always very positive and willing to help. I definitely plan on to continue to go here throughout the many years to come. More
Quick and easy service Nothing to say except excellence, I made my service appointment online so easy and convenient. When I arrived Andrew met me at my vehicle, Introduced Nothing to say except excellence, I made my service appointment online so easy and convenient. When I arrived Andrew met me at my vehicle, Introduced himself and got me set up very quickly. I was in and out within an hour for an oil change, recall and car washed. I love this dealership!!!! More
Sales and service Have been an Infiniti customer for many years . Love mu Q50 and my many Js before. People are knowledgeable and friendly. Was going to purchase a les Have been an Infiniti customer for many years . Love mu Q50 and my many Js before. People are knowledgeable and friendly. Was going to purchase a lesser car due to price but you were able to lower my price and increase my miles so I was very very happy. Glad to be a customer. More